Senior Executive, Back Office/ Phono Subsidiary of Ooredoo Kuwait

؜ - ؜مدينة الكويت ؜ -
موقع المُعلن

تفاصيل الوظيفة

Available Opportunities
VAC9222 - Senior Executive, Back Office/ Phono Subsidiary of Ooredoo
Kuwait
Field:
Business & Consumer Sales
Contract Type:
Full Time - Permanent
Location:
Kuwait - Kuwait City
Closing date:
‎12-Jan-‎2024
Role Purpose:




  • Push Ooredoo products and services over business customers; Government sectors and small-Mid companies, ensure to meet the target set by management.
    Key Accountabilities & Responsibilities:





    • Scan task for the new requests; also make sure to finalize all pending applications.

    • Receiving and serving any walk-in customer having a complaint and following up to solve it with concerned departments.

    • Create any TT for KAM issues or his customers with following up with concerns departments to sort it out.

    • Collecting the task from Sales KAM such as barring list, Road Map etc.

    • Obtain the required signatures for such of coversheet, Test Routers from the concerned department.

    • Upload team TMOs into portal system insure to provide proposals to KAM once it ready.

    • Obtain the required approvals from waivers and second Level approvals for non-verifying leads.

    • Provide to B2B Sales Leaders with weekly report includes Port in, New and Renewal Accounts in weekly basis.

    • Following up with any coverage complain with planning team or and concerned departments.

    • Check the churn or any deactivation for phono B2B Lines through collection team and to provide a report with details Accounts in monthly basis.

    • Provide sales team with office stationary and tools.

    • Scan task for the new requests; also make sure to finalize all pending applications.

    • Providing on the job coaching to Service Account Managers, as required to ensure that knowledge is shared and sales skills are developed.

    • Support the Service Account Managers in B2B Sales who have the personal contacts to deal with large multinationals, with technical issues and relationship management, as required.

    • Other duties as directed by the Senior Manager, SME & SOHO

    • Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

    • Follow the process for Pre-sales acquisition & post sales activities.
      Qualifications/Requirements:




Bachelor degree in Business or a related discipline from a recognized tertiary
institution.
Other Information:



  • Required ‎2-‎3 years of experience in sales related to solutions or services, including at least ‎2 years in Kuwait.

  • PC Literate and Excellent analytical abilities

  • MS Office

  • Computer literacy and a good knowledge of standard office software.

  • Ability to priorities own workload and detail oriented.

  • Good verbal and written communication skills;

  • Creative, innovative mind-set and dynamic personality.
    Note: you will be required to attach the following:


‎1. Resume / cv

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ملخص الوظيفة

  • المُعلن : Ooredoo
  • تاريخ الإعلان : 04/12/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : مدينة الكويت
  • الراتب : -
  • الهاتف : -

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