Concierge Supervisor
A Concierge Supervisor serves as a key point of contact for Guests and VIP
Guests throughout their stay at the hotel, providing information about the
hotel and the local vicinity.
What will I be doing?
A Concierge Supervisor will serve as a key point of contact for Guests and VIP
Guests throughout their stay at the hotel, providing information about the
hotel and the local vicinity. A Concierge Supervisor is responsible for
managing the first impressions of our Guests and, therefore, must perform the
following tasks to the highest standards:
* Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
* Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
* Process and deliver messages for Guests
* Deliver and safely storage Guest luggage
* Stay current with all hotel services as well as daily VIP requests and special events
* Ensure orderliness and safety guidelines around the lobby and front door areas
* Provide support to Management as required, in cases of emergency
* Project a professional manner with an emphasis on hospitality and Guest service
* Maintain a clean, healthy, and safety working area
* Act in accordance with policies and procedures when working with front of house equipment and property management systems
What are we looking for?
Concierge Supervisors serving Hilton brands are always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Excellent grooming standards
* Flexibility to respond to a variety of different work situations
* Ability to work on your own and as part of a team
* Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience working in Concierge Supervisor in a hotel environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout the…
**Data wysy łki** Jun 28, 2022 **Numer oferty** 22108466 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates ZOBACZ NA MA…
**Job Number** 23006666 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Jubail, Centrally located in Jubail on the Dhahran- Jubail Hwy, Jubail City, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Posit…
**Job Number** 23044195 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management …
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**Concierge** From a warm arrival welcome to a fond farewell, as Concierge, you will take care of our guests as soon as they make a reservation or step foot into our Resort, ensuring a lasting impression for all our guests. **What is in it for you:** * Employee benefit card offering discou…
Guest Relations/ Personal Concierge ensures the satisfaction of the Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. **What will I be doing?** Guest Relations/ Personal Concierge, you will ensure the s…