Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than 35,000 employees across more than 20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.
Overview of the role:
To achieve sales targets with retained gross margins on units (new and Trade
Promotion Optimization) and maximize the uptake of Finance and Insurance (F
&I) products, trade-ins, and accessory sales while maintaining expected
standards on CSV (Comma separated values) and NPS (Net Promoter Scores)
throughout the customer journey.
What you will do:
* Achieve monthly unit sale targets by taking the customer on a structured "one offer" journey
* Maximize retained gross margins on unit sales to maintain branch profitability
* Achieve monthly Finance and Insurance product sales targets
* Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing revenue and Net Promoter Score/CSV opportunities
* Achieve the set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets
* Manage leads to increase sales revenue (Tel/Web/Walk-in enquiries conversion to be at 25%).
* Ensure capture of customer data in Fastrack (test drive, Emirates ID, email address, etc.) to enable efficiency and accuracy in the FT Dashboard for adequate referencing and follow-up.
* Achieve personal and professional growth by attending and actively engaging in daily, weekly and monthly sales meetings.
* Mandatory and recommended trainings to stay up to date with systems and product knowledge
* Staying up to date with current brand campaigns and competitor campaign activities
* Enhancing financial knowledge on available customer buying options
Required Skills to be successful:
1.- Customer management
2.- Strong analytical and communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office
About the Team:
* Reporting to the Sales Manager and the purpose of the role is to T achieve sales targets with retained gross margins on units (new and Trade Promotion Optimization) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV (Comma separated values) and NPS (Net Promoter Scores) throughout the customer journey.
What equips you for the role:
* Bachelor's Degree
* Proficient in English and Arabic
* Valid UAE driver's license
* 3- 4 years automotive experience in the UAE
REF TB
We're here to provide excellent service but a little help from you can ensure
a five-star candidate experience from start to finish.
Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves
available to you throughout the application process. We make every effort to
review and respond to every application.
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and …
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