Job summary /purpose
The Customer Service Unit is the focal point of Amir corporation, serving
customers ' needs and cross-sell Asal services. The Customer Service Team
Leader is responsible for all customer service unit , handles customers'
inquires and the delivery of their needs, and ensure Amir policy and
procedures are implemented. He/She ensures that the CS team and call center
agents are knowledgeable of all Amir products and up-to-date of any changes to
convey a consistent information to customers.
Skills requirement :
Education: University degree is a must.
Certification: Experienced Customer Service certification.
Management and Leadership Experience.
Supervisory/advisory expertise.
Experience: 5 - 7 year of working experience in a related field.
General skills (basic skills needed for the position):
Preserve team leadership skills gained to optimize team efficiency.
Possess an action taking techniques.
Provide a sustainable attitude to deliver responsibilities.
Attentive to details and possession of ownership responsibilities.
Respond back to customers' concerns.
Obtain multi-tasking techniques.
Deliver clear and consistent services.
To apply:
All interested applicants should submit an updated resume and a cover letter
via e-mail to [email protected] mentioning the position title in the subject
field.
Love what you do; Love where you live The Customer Service Representative is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between patients and clinic staff, and demonstrating self-confidence, adaptability and personal initiative. The…
we are hiring fluent english speakers to work as customer service advisors for English Account - communicate with the customers through inbound calls . - responding promptly to customer inquiries. - acknowledging and resolving customer complaints - ensure customer satisfaction and provide profe…
Job Title Customer Service Job Code 8CS Location Alexandria Posting date 01/06/2013 Description Requirements: * Love communicating with people. * Provide the best customer service experience for every client. * Commitment to help, advise, and answer inquiries of customers both walk-in and o…
### **Job Summary** To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata 's high service standards. The timely and efficient service provided …
* Sales and Sales Support o Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. o Answers questions about product assortment and applications, produ…
* Receive booking from the client * Checking the place of loading empty containers * Send booking by what is assignment * Follow up with clients in all actions required from SIL for issue such as loading food grade containers, cutoff amendment… etc * Confirm that our delegate assignment is …
نحتاج إلى موظفين لخدمة العملاء يجيدون اللغتين العربية والانجليزيه للتواصل على الرقم 55854239 We need Arabic and English customer service staff For more inquiries, please contact 55854239
J&T Express is hiring a “customer service ” Location: El-Tor Sharm el Sheikh Working hours: 9:30 to 5:30 Working days: From Saturday to Thursday Job responsibilities: 1Answer customer calls 2Assist customers in sending or checking documents 3Answer customer business inquiries 4Handle customer …
WE ARE HIRING CUSTOMER SERVICE English (Salary 8,000 to 11,000EGP Gross) Italian (Salary 11,000 up to 14,000 EGP Gross. ) French (Salary 11,000 Up to 14,000 EGP Gross. ) German (Salary 16,000 up to 19,000 EGP Gross. ) *Transportation provided *Training paid *Health and social insurance …
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustr…