Credit Controller

Johnson & Johnson Global Services, the global shared services organization
supporting the businesses of Johnson & Johnson, performs select functional
work in a consistent manner across regions and sectors using simplified,
standardized end-to-end processes and state-of-the-art technology. The vision
of Johnson & Johnson Global Services is "to be trusted business partners who
deliver increasing value by creating and sustaining globally standard
extraordinary services that enable the power of Johnson & Johnson." There are
more than ‎2,000 employees in Human Resources, Finance and Procurement who work
for Johnson & Johnson Global Services in key service centers located in
Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based
hubs

Key Responsibilities:

The Credit Controller is responsible for the proactive evaluation,
investigation and timely collection of outstanding accounts receivables. The
role leads customer accounts as defined by sales volume, credit exposure, risk
and/ or other factor(s).
* Proactively manage assigned accounts through the invoice to cash cycle to include collections, credit line administration and billing dispute identification and resolution.
* Serve as the single point of contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers.
* Dues follow-up closely specially with direct end -user " Govt & private entities" with field visits
* Perform customer reviews to ensure that accounts remain within the assigned credit limits as well as assess and mitigates financial risk and escalate to relevant stakeholder
* Motivate desired customer payment behavior through timely and insightful contact with customers. Employ collection technique and negotiation to improve cash flow and build a favorable financial relationship and customer experience.
* Collaborate internally with Sales, Supply Chain, etc. to respond to customer related inquiries. Participate in negotiations and contribute to cross-functional, end-to-end solutions to improve cashflow and the customer experience.
* Applying Debts Securitization
* Produce routine reports and make summaries for local & regional Management.
* Meet dashboard metrics related to Cash Collection
* Perform all I2C J&J procedures as the need arises, in a timely manner.

Qualifications

Education:
* A minimum of a Bachelor's Degree is required
* Finance, Accounting or Economics degree is preferred.

Experience and Skills:

Required:
* Proven ‎4 years experience in Finance, Accounts Payable/Receivable, Accounting and dealing with UAE healthcare provider entities i.e. MOH, SEHA, DOHM, private Hospitals and Clinics.
* Experience in Banks transactions "Trade & finance"
* Arabic & English Language requirements -
* Microsoft Office - Intermediate skill level is required. Proficiency to use Excel charts, pivot tables, vlookup features without coaching/guidance.
* Process Excellence knowledge or certification would be useful
* Strong negotiation skills required.

Preferred:

• Customer Service or Administrative function, or related, is preferred.


• SAP P01 and JDE ‎8.12 AR experience is strongly preferred.


• Strong collaboration and relationship building skills, negotiation skills, customer service skills, attention to detail, process orientation, strong oral and written communication skills, ability to present financial data in a significant way cross functionally /cross Sector/ cross region and to different levels of leadership, problem solving skills, sense of urgency is preferred.

Other:

• Car and Valid UAE driving Licenses
  Leadership Behaviors Required


• LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose


• CONNECT: Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.


• SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.


• Grow: Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.
  Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All
  qualified applicants will receive consideration for employment without regard
  to race, color, religion, sex, sexual orientation, gender identity, age,
  national origin, or protected veteran status and will not be discriminated
  against on the basis of disability.
  For more information on how we support the whole health of our employees
  throughout their wellness, career and life journey, please visit
  www.careers.jnj.com .]