Travel Procurement Lead

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Description

At PwC, we measure success by our ability to create the value that our clients
and our people are looking for. Our reputation lies in building lasting
relationships with our clients and a focus on delivering value in all we do.
We 're a network of firms in ‎158 countries with more than ‎236,000 people who
are committed to delivering world-class capabilities and quality in assurance,
tax and advisory services.
Established in the region for ‎40 years, PwC Middle East employs over ‎4,200
people across ‎12 countries. Complementing our depth of industry expertise and
breadth of skills is our sound knowledge of local business environments across
the Middle East region. Our tailored solutions help our clients meet the
challenges and opportunities of doing business in the Middle East market and
beyond.
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
* Procurement sits within the centralised Finance Function and is managed by the Director of Procurement, the team is responsible for the development of procurement processes, procedures, strategy development, implementation/administration of procurement activities, optimisation of procurement spend via category management, as well as support for travel management operations team and spend.
* The Travel Procurement Lead is responsible for setting, monitoring and continuously improves the firm's travel processes including travel-related vendor management and introduction of new technology and innovation
* Manages the firm's travel management consultancy contracts, the online booking tool (KDS), airline agreements, hotel agreements, meeting & events agreements, PwC global relationships, and the BTA / CTA corporate card programmes
Financial
* Follow the procurement strategy set by team leadership, focusing on high opportunity areas of spend, and identifying challenging procurement spend savings across the business
* Manages the implementation and amendments of Travel Expense policy and travel principles with the Operations team / EA's
* Assists and advises the operations team reviewing travel spend and helps to identifying opportunities for optimisation around type, mode and carrier of travel
* Analyses travel spend trends and other benchmark data to recommend appropriate spend thresholds for travel spend e.
g.
hotel and airfare caps
* Logs and reports on particular spend e.
g.
partner airfare spend
* Drives and supports a culture of long-term saving on travel costs
* Managed the negotiation of regional / global carrier and hotel agreements, meeting & events agreements based on internal volume / demand analysis
* Tracks the annual cost of agreements and works with vendor to optimise PwC Spend
* Tracking and upwards reporting of all savings made within the travel management programme
Customer / Supply Chain
* Responsible for engaging with internal customers (LoS COOs) to understand their travel requirements, models etc and ensure that travel options are accommodating of business needs
* Manages external vendors / resources supporting the travel agenda against agreed SLAs.
Responsible for resolution of any escalated service issues
* Support development of external vendor relationships with key partners in the markets for own category of spend
* Provides ongoing contract management support to those teams who may need additional support
* Works with internal customers e.
g.
Office Support / EA Team Leads on the management of travel programme and spend
* Completed quarterly or six monthly ‎360 degree KPI's with all vendors and highlights areas of good performance / areas for improvement
Internal Process
* Provide all necessary reports and analysis to the Procurement Director (daily reports, list of visas / residencies, hotel rates & contacts, etc.
)
* Personally embody company culture of long-term saving on procurement costs, drive ethos of regionalisation / centralisation of procurement spend and contracts e.
g.
Regional Frame agreements
* Manages the RFI / RFP processes for own spend categories, including creation of scopes of work, technical and commercial evaluation, recommendation and facilitation of sign off with key stakeholders
* Supports risk management and mitigation approach identification, as well as execution for agreements
* Manages the risk, quality and independence process and promotes fair trade within the firm
* Management of the global hotel RFP process in conjunction with the office management team and hotel global relationships
* Reviews contract terms and recommends amendments that support the position of / benefits PwC, particularly strategies for financial negotiations for all significant areas of spend, with aim of achieving year on year reductions in like for like spend
* Represents the Middle East firm on the travel global procurement council and actively participates in all new global agreements and technology advances
* Investigates, recommends and implements new forms of technology and innovation for the firm
Learning & Growth
* Build capabilities within the function, develop leadership skills of direct reports, and ensure that training plans are in place to develop the function's staff technically and managerially
* Ensure that team has the resources and capabilities to deliver assignments efficiently
* Capture templates and standards into a repository to build the team's own knowledge management database
* Ensures adherence to policies and procedures
* Responsible for the continuing professional development of self and junior team members
* Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
* Establish a healthy working environment for employees
Education
* Bachelor's Degree in Business Administration, Accounting, Finance or related field required
* CIPS qualification or equivalent required
* IATA Degree holder preferred
Language
* Fluency in written and spoken English, proficiency in Arabic is an advantage
Overall Experience
* ‎5+ years of experience in a logistics management or procurement function, experience within the travel/tourism industry is an advantage, of which at least ‎1 year is in a people management role
Specific Experience
* Experience in the Professional Services industry in a top tier Big ‎4 firm preferred or experience in the travel/logistics function within a large multinational organisation
* Prior people management experience is an advantage
* Experience in the placement and management of vendor agreements and relationships relating to travel, managing and monitoring of SLAs
* Experience in optimising travel related spend and enforcing travel compliancy
* Experience within the Middle East market is an advantage
Knowledge and Skills
* Excellent knowledge of the travel/tourism industry, preferably in a large organisation
* Strong knowledge of developing and implementing travel procurement policies and procedures
* Knowledge of vendor management and managing SLAs related to travel suppliers
* Strong negotiation skills and assertiveness in dealing with external vendors and third parties
* Knowledge of applying cost improvement initiatives
* Understanding of legal terms and conditions
* Excellent customer service orientation
* Strong verbal and written communication skills
* Excellent people management skills
* Ethical Conduct
Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date

Job ID: 414354WD
Industry: Not Applicable
Service: Internal Firm Services
Grade: Senior Associate
Location: Dubai
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