Assistant Program Manager – Group Program Management Office (GPMO)

Department Description:
Group ITO and Operations exist to be the central nodal point covering all
areas pertaining to Operations IT including the Digital Office and the
Processing operations housed thru Tanfeeth The GCOOs office controls and
supervises these functions independently across the Groupincl all subsidiaries

The GCOOs office oversees ‎3000 FTEsincl contractor agents covering the above
areas and is the effectivebackbone of the Emirates NBD Group ensuring that it
provides a seamless level of service and output to the Groups customer base
internal businesses and all related segments
Brief Description:
The GPMO has been setup to strengthen Enterprise Program ManagementPMO
function capabilities and controls This function has been recommended to be
setup post the Finacle Core Consolidation Project completion in ‎2020 Such a
dedicated structure will enable the GPMO to interact and track enterprisewide
programs associated risks across business and technology units as well as
bring an independent oversight and transparency to such Programs

It is imperative to have a robust information sharing framework within the
organization the framework which is capable of recording the actions taken on
the shared critical inputs This framework needs to be developed for and by the
GPMO function for highlighting the risks to the senior leadership and
executives and the actions taken by the leadership

To sum up the GPMO exists to ensure that we ensure a ‎100 delivery of key
critical group wide Projects so that no inordinate event or debacle occurs
ever which impacts our stakeholders including Customers both internal and
external
Detailed Description:
As Assistant Program Manager of the GPMO the position amongst others are
Assist program manager to ensure that Red FlagsWarning signs be analyzed
appropriately before moving ahead on crucial projects control and governance
should be built around that

Support program manager to ensure that communication across stakeholders for
the relevant Programs covered are effective and smooth to ensure that
expectations are clearly understood across the enterprise

Highlight all highrisk items in theprogram to the program manager so that it
is flagged and documented for future accountability

Assist program manager to manage meetings and the engagement of various
stakeholders from time to time as per the Program calendar

Assist program manager to manage vendor partners and ensuring that
deliverables are tracked

Holding the cadence of periodic reviews and checkpoints as per the Program
calendar

Ensuring that the relevant systems like JIRA Confluence etc are maintained and
updated with the Program deliverables and work items
Job Requirements:
Work along the lines of the comprehensive Project Management framework
designed for the purpose
Assist PM in documenting all highrisk items in program for future
accountability
Assist PM in building an integration plan and have robust mechanisms to keep
track of projects or implementation activities and any interdependencies or
risks
Assist PM towards ensuring progress of each of the items on the Project
conform to both Quality and milestones that were initially agreed upon
Support PM to precisely track performance of ProgramKey program project
related KPIs are time cost and effortworking hours which are to be tracked and
escalated depending on exceptions
Provide inputs at regular intervals to PM to review these metrics in addition
to the weekly review meetings
Support PM to ensure adequate communication wrt progress on KPIs during the
tenure of each of the projects
Assist PM to conduct regular reviews and ensure that organizational compliance
on the same
Ensure that suitable reporting tools techniques are followed
Support PM to Identify validate and rationalize any operational risks that
arise
Additional Details:
Basic understanding of the overall Banking business and its impact due on
Products Cust Experience Customer Service etc
Basic understanding of banking operations and system dependencies wrt these
operations
Good communicationwritten and verbal are desirable
Basic knowledge of enterprise project portfolio management practices processes
and governance
Basic understanding of various core banking systems and its usage and
relevance
Strong customer delivery
Ability to work under minimum supervision
‎1 years of banking experience in relevant areas wrt IT Project Management etc
‎1 years of local market experience
Basic Knowledge in Project management roles
Graduate
Prince ‎2 certificationdesirable

Qualifications
AS Mentioned in the JD
Primary Location : United Arab Emirates-Dubai-Dubai - Nadd Al Shiba,
Meydan, Building M
Job : Project Management
Organization : Group Program Management Office
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : Jan ‎30, ‎2023, ‎4:44:‎38 AM