Perfumes Consultant II (UAE Nationals Only)

INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury
experiences in the Middle East. The Group, in its endeavour to excel as a
hybrid retailer, has reinforced its distribution and marketing services with a
portfolio of eight owned brands and over ‎300 international brands in the
luxury, beauty, fashion, and art de vivre categories. More recently, the Group
expanded its expertise into new categories of luxury watches, jewellery, and
eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it
constantly reinventing itself or focusing on innovation to provide luxury
experiences at over ‎750+ experiential retail stores, online and through mobile
apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for ‎14,000 skilled and talented professionals
across seven countries, whose cohesive efforts have resulted in the Group
being ranked third in the Middle East and first in Saudi Arabia as a Great
Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse",
which is not just an innovation hub, but also an incubator space and
accelerator for start-ups and small businesses in the region and
internationally. This is just one of the several initiatives taken by the
Group to reinvent itself, catalysed by forward thinking and future-proofing.
The Group has also been embedding sustainability at the core of its business
strategy with a clear commitment towards people, partners and the planet, and
by being a member of the United Nations Global Compact Community and signatory
of the Women's Empowerment Principles.

What you'll be doing
At Chalhoub we share leading brands with the world. Working as a Perfumes
Consultant you will be responsible for achieving optimum sales and targets by
ensuring a high level of customer service and professional standards. You will
also be responsible for giving perfume advice to your clients and guiding them
through perfume and allergy routines with suitable products.
* You will build and maintain customer relationships in order to build strong loyalty
* Address customers' queries about products, prices, availability, product uses, and services
* Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations
* Advise customers on product ranges best suited to their needs
* Demonstrate usage and benefits of various Brands and products
* Handle new launches, promotion of products and visual merchandising
* Generate sales, while achieving line and sales targets, using fragrance knowledge
* Push fragrance sales during events, promotions and launches
* Track sell-out targets at store level
* Generate daily sales reports
* Connect with clients remotely to drive traffic to store or e-commerce platform (if applicable)
* Participate in achieving incentives and track post launch sales at store level
* Ensure merchandising levels in the store are met as per the brand guidelines
* Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
* Report stock shortages using the stock order form
* Ensure stock receipt as per set procedures
* Maintain cleanliness in area of responsibility
* Follow all company procedures in ordering, cash handling and other common practices
What we are looking for
....
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.