Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
Business Recovery Services
Management Level
Associate
Job Description & Summary
Job title : Receptionist
Reports to : Office Manager or Office Services Senior Associate/Associate
Primary duties and responsibilities :
Financial
* Adhere to the allocated budget for the administrative function of the office.
Customer
* Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
* Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
* Assist with visitor check-in process.
* Maintain visitor and caller logs.
* Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.
* Answer queries from visitors and callers, and refers them to the appropriate person.
* Perform general maintenance of the reception area.
* Co-ordinate with Security where relevant.
* Support office manager in events planning and organization.
* Act in accordance with regulations.
* Perform other administrative duties as required.
Learning and Growth
* Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.
* Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
Education
* High school certificate (equivalent) or Bachelor's degree.
Language
* Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.
Overall Experience
* Min 3 years of experience in customer service related role such as front desk or receptionist role.
Specific Skills
* Experience with a professional services firm is an advantage.
Knowledge and Skills
* Strong organizational skills
* Excellent oral communication and interpersonal skills
* Must possess a professional telephone manner
* Demonstrated ability to work under pressure
* Demonstrated ability to work on own initiative
* Demonstrated team player
* Must possess a warm, friendly and professional demeanor
* Basic PC skills on excel and word
* Basic keyboard skills (at least 25 wpm)
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
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