Field Trainer

• Country / Region : United Arab Emirates


• City : Dubai


• Business group: Perfumes & Cosmetics


• Contract type: Permanent Job


• Function: Retail


• Experience required: Minimum ‎3 years


• Reference No.: BEFI100674


• Date of publication: ‎2022.11.‎04

Position

Benefit Cosmetics is the San Francisco-based makeup brand that believes
laughter is the best cosmetic. Benefit is the No. ‎1 Brow Brand Worldwide and
is synonymous with fun, instant beauty solutions.
At Benefit, everything we do and every product we make is to put a smile on
people's face. We do this by breaking rules with wit and wisdom, solving
problems with courage and creativity and by always trying to make real
connections with the people we work with and the customers we touch every day.
If you work hard, play hard and love to laugh out loud, you are just what we
are looking for!
Benefit Cosmetics is looking for a savvy, friendly, motivated, and energetic
Field Trainer to join the Middle East Training team.

Position Summary
Directly reporting to the Regional Training Manager, this role is responsible
for supporting the implementation of the Global & Regional training strategy.
He/she will be coaching our Benefit Beauty Consultants on the POS and
implementing action plan in collaboration with the Regional Training Manager
and the Commercial Team. He/she will be an ambassador of the Benefit Brand and
expertise.
Main responsibilities
‎1. Execution
* Support in animation and delivery of AAA launch training sessions: integration, product, expertise, and 'Traffic Stopping'
* Ensure product knowledge/MRC and Benefit Global Standards are applied
* Coach regularly our BCs based upon business objectives and priorities
* Be exemplary in expertise and selling
‎2. In store Training
* Deliver training to in store teams
* Analyze data in collaboration with the Commercial Team to ensure visits are effective and make a positive impact
* Assist in store openings to deliver key trainings
* Coach and develop BCs on MRC, Selling strategy & services, and keep them engaged and motivated
* Reinforce the brand DNA and ensure that our BCs follow the Benefit pillars through customer service in the stores

‎3. Follow up
* Propose coaching plan to increase knowledge and skills of our BCs
* Review team performance following training actions
* Be proactive in proposing actions to improve client experience and services
* Liaise with the Commercial Team to ensure BCs receive coaching according to the needs
* Weekly and monthly report on training actions conducted
‎4. Brand Pillars & DNA:
* Showcase expertise through Brand DNA
* Making Real Connections
* Breaking Rules with Wit & Wisdom
* Problem Solve with Courage & Creativity
* Deliver key messages keeping in line with our pillars
* Instant Beauty Solutions
* Beauty Best Friends
* Bold & Beautiful
* San Francisco Vibe
‎5. Animations & Events:
* Accompany and develop the team's sales techniques and service to have excellent events
* Support and participate in events

Profile

• Fluent Arabic & English Speaker


• Driving license


• Flexibility & Ability to frequent travels throughout OGCC


• Excellent verbal communication skills


• PowerPoint, Excel & Word


• Works well under pressure


• Good attention to detail


• Strong presentation skills


• Good planning & organizational skills


• Self-motivated


• Customer and sales focus


• Brand ambassador & inspirational on the Benefit brand