Crew Planning Officer

Job Purpose: To fully assist the Crew Planning Controller in all aspects and
complexities of the Resource and Roster planning functions for both Flight and
Cabin Crew. The jobholder must ensure that all flights are crewed in strict
accordance with Company and GCAA regulations and that crew rosters are
published accurately and in a timely manner on a monthly basis. The job holder
strive to achieve the highest level of productivity and resource optimisation,
without compromising on quality of the rosters. Crew Planning includes;
Manpower Planning, Leave Planning, Pairing and Schedule Management, Training
Planning and Roster and Pre-operations Planning. Job Outline: - To keep
records of all relevant activities and provide data and information, including
production of various management reports. Plan flying and non-flying
activities for crew in the system. This requires high attention to detail and
interaction with various departments. - To continuously ensure that all data
in crew planning systems, such as crew qualification, visa requirements, newly
trained seniority groups etc. are accurate. When problems are identified
report findings and offer solutions to the Crew Planning Controller. Manpower
Planning: - Generate and communicate to stakeholders monthly crew training
course plans ensuring the most cost effective solution and that operational
needs are met for the fiscal year. - Prepare Crew Planning Controller for
interaction with recruitment and crew training to ensure the necessary staff
and training facilities are available to meet future needs. Provide alternate
plans for the most efficient way to achieve the required crew numbers without
incurring significant additional cost. - Provide manpower data for
departmental updates to stakeholders to ensure availability of recruits and
candidates for promotion and to allow accurate yearly budget planning. Leave
Planning: - Manage leave for EK crew using the LASS system whilst ensuring
there is flexibility in the crew numbers for short notice operating plan
changes. - Act as a focal point of contact for all Flight Crew leave queries.
- Organise leave blocks to ensure maximum availability of crew whilst ensuring
all crew leave requirements are met. Agree strategy on release of short notice
leave to reduce the leave bank. - Manage the Reserve Optimization System to
ensure that reserve levels are met for each months roster production. Pairing
and Schedule Management: - Construct monthly duty blocks for pilots and cabin
crew ensuring the most cost effective solution is used whilst taking into
account current policies and procedures - Construct the pairings for the
following year?s budget whilst ensuring the schedule remains protected. Adjust
the pairings with each iteration of the budget and provide Manpower planning
with accurate information upon which they can build establishment information
for the coming financial year. - Manage freighter schedules to ensure that the
most optimal use of resources is planned, within company and GCAA regulations.
- Communicate with outstations over hotel requirements for scheduled and
freighter operations. Generate transition plans for outstations when the
aircraft changes or for special requirements - Liaise with Reservation
Services and Revenue Optimisation departments for the blocking of seats for
augmenting and deadheading crew. Training Planning: - Build and distribute
monthly rosters for Instructors and Trainees based on the training demand,
using Training Management System (TMS), whilst ensuring trainers and
facilities are accurately allocated and in compliance with company and GCAA
regulations. This includes ongoing consultation with various stakeholders
including Flight Training, Cabin Crew Training departments as well as
respective rostering teams to achieve the highest level of productivity and
resource utilization without compromising on quality of the rosters. - Analyse
the initial training schedule to ensure resources such as simulators,
classrooms & trainers are adequately utilised and optimized. Highlight any
changes required and take initiative to implement alternatives that result in
effective use of resources to deliver the training demand. - Plan the trainee
program for flight and cabin crew which includes Ab-initio, conversions,
upgrades and Train the Trainer by applying necessary roster rules. - Ensure
that flight and cabin crew curricula is setup in TMS in accordance to the
footprint manual published by the respective training department with all
roster rules and qualifications incorporated, continuously manage updates
whenever changes are received. - Setup and continuously maintain the various
footprint attributes, qualifications and training records in Training
Management System (TMS) for Flight and cabin crew that are required by the
interfaces for various EK systems such as LASS, HRMS, ACTS, JCR, TSMS
(transport) and IOB for smooth data flow to support operations and meet
regulatory requirements. Roster and Pre Operations Planning: - Build and
distribute monthly duty rosters for all EK Flight and Cabin Crew, using the
company's Crew Rostering Systems, whilst ensuring that the rosters remain
within company policy and GCAA regulations, as well as taking into account
crew bidding requirements. - Adjust roster parameters to ensure optimal use of
available resources and to keep rosters below productivity threshold when the
resources allow. - Audit rosters to ensure the required level of reserve
coverage is planned and the quality of the reserve is sufficient to meet the
requirements for covering trips in open time, as well as standby needs on the
day of operation to protect the flying programme. - Assist in managing the
Pre-Operations planning functions of Flight Crew and Cabin Crew published
rosters, including covering open trips that are un-crewed outside ‎24 hrs
window, assigning Flight and Cabin Crew Stand-By and action Variable Crew
Manning (VCM) for maximum efficiency in matching Cabin crew compliment to
passenger ratio. - Receive and action messages regarding Flight Schedule
Changes post roster publication, and amend crew patterns in ACTS system,
ensuring a logical, systematic process is followed for producing the most cost
effective crew pairing solutions within the laid down mandatory limitations
and company procedures. This includes all freighter and commercial operations.
- Carry out pre-operation Training Recovery activities, reacting to
operational changes, sickness and training failures ensuring minimum
disruption to on-going training plans.
Qualifications & Experience: Operations.Crew Control : ‎5+ Years Vocational or
Diploma (‎12+‎2 or equivalent) : Knowledge/skills: - Experience within an
operational environment, preferably airline operations - In depth knowledge of
regulatory rules requirements and Flight Time Limitation is essential. -
Experience with the following systems e.g. ACTS, CRS, MPPS, Pairing, TMS, TRS
would be preferable Safety Sensitive Role: No
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.