Intern - Logistics

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
Role Summary
As a part of the Regional Rider Affairs team, a center of excellence for
Safety, Quality, Engagement, Equipment & Warehousing, you will become an
integral part of our mission to improve riders & overall well-being impacting
‎80,000+ riders.
This role will directly impact health, safety and rider uniforms, which
includes extending to warehousing across the MENA region and being involved in
our super exciting tech solutions.
What's On Your Plate?
* Assist in analyzing the data to understand the top focus areas for improvement
* Assist in implementing region-wide action plans suggest ideas based on industry research and rider feedback
* Support with tasks such as taking and distributing meeting minutes, following up on task completion and creating presentation materials
* Support in execution of specific objectives, such as road safety weeks, social media rider safety campaigns and the implementation of innovative technology solutions, to name a few
* Measure the success of initiatives to quantify the impact, iterate and improve.
* Support local teams in documenting action plans and local adaptations of regional initiatives. Ensure timely project delivery and clear progress reporting.
What Did We Order?
* A purpose-driven individual who can strengthen the Regional Rider Affairs team
* Data-driven, likes to analyze data, derive insights and present findings concisely. Critical thinking is a must, previous experience with analytical tools (Excel, Gsheets, Tableau, Looker or equivalent) is desired.
* Excellent written and verbal communication skills in English. Urdu or Arabic language skills are a plus.
* Organized, with keen attention to detail and high standards of quality of work
* Enjoys working in a fast-paced environment and can easily adapt to change and multitasking
* A self-motivated and curious personality, that enjoys researching industry practices and going the extra mile to make an impact on our riders' well-being and happiness
* Advantageous but not essential is to have a safety qualification either IOSH or Nebosh IGC individual or full