Sales Assistant

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium
segment with over ‎14,000 employees worldwide. As versatile as we are, we are
united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion,
ambition and expertise to create excellent customer experiences. Be among the
first to bring our collections from the runway to the customers! Join our team
and explore career opportunities that are tailor-made for you!

To maximize sales and provide excellent customer service while adhering to all
company standards, policies and procedures. Representing the HUGO BOSS Brand
to the highest standards in all daily activities.

What you can expect:
To provide excellent levels of customer service and surpassing customer
expectations at every opportunity.

To maximize every selling opportunity to achieve store and individual sales
targets and KPI indicators.

To identify customer needs and answer all product-related questions. Be able
to respond to queries regarding price, location, features, benefits and use of
HUGO BOSS merchandise.

To administer 'Seven Steps' selling techniques to enable you to meet set
targets.

To follow Company procedures and processes to maintain the security of stock,
customer records and cash handling.

To enhance and maintain brand standards of merchandise presentation and
housekeeping standards.

To ensure all customers' orders and alterations are completed efficiently and
on time.

Maintaining accurate records of all customer requirements and following
company procedures.

To optimize product knowledge to the best advantage in recommending and
drawing customer's attention to products in order to maximize selling
opportunities.
To provide excellent levels of customer service and surpassing customer
expectations at every opportunity.

To maximize every selling opportunity to achieve store and individual sales
targets and KPI indicators.

To identify customer needs and answer all product-related questions. Be able
to respond to queries regarding price, location, features, benefits and use of
HUGO BOSS merchandise.

To administer 'Seven Steps' selling techniques to enable you to meet set
targets.

To follow Company procedures and processes to maintain the security of stock,
customer records and cash handling.

To enhance and maintain brand standards of merchandise presentation and
housekeeping standards.

To ensure all customers' orders and alterations are completed efficiently and
on time.

Maintaining accurate records of all customer requirements and following
company procedures.

To optimize product knowledge to the best advantage in recommending and
drawing customer's attention to products in order to maximize selling
opportunities.

To resolve customer complaints promptly and successfully by investigating
problems, developing solutions and making appropriate recommendations to the
store management.

To attend and participate in all store meetings and training events as
required.

Ensuring good communication is maintained.

To foster a team working attitude and be open to constructive feedback.

To check prices and maintain records for all stock as part of the cycle count
discipline.

To communicate all potential health and safety risks to the store manager and
ensure any action complies with Company safety and security procedures at all
times.

To take accountability for their own safety and those around them, including
colleagues and customers by working to company procedures and highlighting any
unsafe working practices.

Any other tasks as outlined by the store management team which are necessary
to the business demands.

To adhere to company policy on dress code and conduct.

Your profile:
Demonstrable experience of retail sales in a luxury brand environment.
Understand and represent the brand attributes.
The ability to deal with all management levels within the company.
Enthusiastic, self-confident and self-motivated.
Willing to adapt and take on new challenges. A candidate who is driven to
continually improve.
Always presents a professional image.
Successfully able to handle multiple demands and competing priorities.
Professionalism is maintained under all circumstances.
Works effectively and efficiently.
Prepared to go the extra mile to achieve targets.
Seeks opportunities to be proactive and pre-empt client needs.
Demonstrates respect and politeness and regularly exceeds customer
expectations.
Liaises frequently with customers to keep them fully informed.
Shows innovation and initiative in setting customer care standards.
Shows 'hunger' and ambition to drive through initiatives and change to achieve
company targets.
Strong selling skills.
Good interpersonal and communication skills .

Your benefits:

We are a global company with our employees representative of the world at
large. Our inclusive culture embraces each person 's authenticity and
individuality. We are committed to equal employment opportunity. And we
believe our equitable work environment helps unleash your full potential and
inspires you to thrive.