Call Center Agent

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

The Role
* Handle all incoming/outgoing calls • Discuss the lesson package with the customers • Assist customers with all the general inquiries • Resolve complaints • Offer lesson packages with the customers • Coordinate with the branches for the lesson schedule • Educate customers/students about the terms and conditions of our packages • Properly take note of the customer queries on their account
Requirements
* Excellent English communication skills • Call Center Experience is a must • Inbound and Outbound call experience is a must • Excellent sales person • With experience in handling complaints or dispute of the customers • Can start immediately
About the company
Melodica Music and Dance Institutue is a music institute in Dubai, UAE
established and registered under the Knowledge and Human Development
Authority. Melodica have been operating since ‎2013 and are one of the top-
rated independent music schools in Dubai with six branches across Dubai with a
further four opening over ‎2018-‎2020. Melodica is registered with ABRSM,
Trinity and RAD and specialise in teaching piano, vocals, guitar, violin,
drums, saxophone, flute, ballet and hip hop for all age groups. With over ‎100
teachers from a variety of different backgrounds and nationalities including
Russia, Ukraine, Poland, Serbia, Turkey, Bulgaria, Belarus, UK, South Africa,
India, Canada and US, Melodica is a truly international school.

ملخص الوظيفة

  • المُعلن : Qureos
  • تاريخ الإعلان : 14/01/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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Language: English