Job Number 22143406
Job Category Spa
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Advise employees on general property information, in-house groups, policy
changes, or other pertinent information. Answer questions about available
services, general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning treatment.
Monitor and stick to time schedule throughout the day. Advise providers of
last-minute changes or additions to schedule and resolve scheduling situations
as needed. Promote and sell spa/salon services and retail products. Complete
requisitions for additional products, supplies, or equipment. Inspect work
areas and tools/equipment to ensure conformance to company standards. Notify
Engineering of spa/salon maintenance and repair needs.
Assist management in hiring, training, scheduling, and motivating and coaching
employees; serve as a role model. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals. Ensure adherence to quality expectations and standards; develop
and implement quality improvement or corrective action plans. Stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari,
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement,
timeless glamour and heritage of the Bulgari brand.
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