Service Advisor

؜ - ؜دبي ؜ -
موقع المُعلن

تفاصيل الوظيفة

Job Information


Industry
Automotive
City
Dubai
State/Province
Dubai
Country
United Arab Emirates
Zip/Postal Code
‎337-‎1500


Job Description



  • Able to achieve the target without shortage and weakness

  • Work under pressure and workload

  • Experienced Service Advisor

  • Ensuring efficient workshop loading

  • Knowledge using Oracle

  • Accurate information is passed to the workshop

  • Agree appropriate vehicle collection and delivery arrangements with customers

  • Check that all authorized work has been completed and charged. Handle all forms of payment accurately

  • Complete invoices accurately, clearly and quickly

  • To be pleasant and helpful to customers and colleagues always and to ensure that personal appearance is of the highest

  • Build positive relationships with the customer updating them frequently and reacting quickly to resolve any issues or variations to promise

  • Sell extra work to the customer, explaining the requirement and selling the benefits, gain authority to proceed

  • Collect customer data for the Service Centre selling database

  • To upsell products and service plans to customers

  • Ensure customer comments are fed back to appropriate people

  • Continually communicate with the Service Manager to identify extra work and to monitor progress

  • Adhere to company procedures and brand standards

  • To develop and maintain a high degree of departmental and inter departmental co-operation

  • Ensure the flow of work through the workshop is smooth and profitable, allocating workload subject to availability and competence of technicians to maximize productivity

  • Build positive relationships with the customer updating them frequently and reacting quickly to resolve any issues or variations to promise


**


Requirements**
Candidate should be in Arabic & English Speaking
Have automotive background work experience ‎2 to ‎3 years.


**


Benefits**
As per JAM Policy

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ملخص الوظيفة

  • المُعلن : Juma Al Majid Group
  • تاريخ الإعلان : 09/08/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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