Job Title:
Telesales Officer - ECBT (UAE)
Job Description
This Telesales position interfaces with customers via outbound/inbound calls,
or through the Internet for the purpose of selling banking products and
services. This position is responsible for processing customer orders and
sales, providing/receiving information, selling client products/service, as
well as providing basic customer service support.
and experience to increase the customer base and meet the bank targets by
effective & timely management of daily duties and paying attention to the
Banks policies, ethics and code of conduct.**
SALES & SERVICES
* To call customers and proactively sell the banks Credit Cards and related card products (Easy Cash / Balance Transfer / Supplementary cards / EPP etc.) to meet the assigned targets.
* To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition.
* Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank.
* Ensure clean and healthy sourcing without resorting to quick-fix measures and fraudulent practices that may affect performance of the portfolio
* Daily Checking of submissions to manage better approval rates.
OPERATION, INTERNAL CHECKS AND CONTROLS
*
Conduct all sales and service activities within the risk and compliance
parameters as defined from time to time.
* Awareness of all policies and procedures issued in relation to Money Laundering preventions.
* Ensure compliance with these policies and procedures on an on-going basis.
Disclaimer**
The above statements are intended to describe the general nature and level of
work being performed by people assigned to this job. They are not intended to
be an exhaustive list of all responsibilities, duties, and skills required of
personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified
applicants without regard to race, color, religion, gender, national origin,
age, sexual orientation, gender identity or expression, protected veteran
status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Internet City
Language Requirements:
English (Required)
Time Type:
Full time
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