A Bell Attendant is responsible for transferring and storing guest luggage and
responding to guest requests in the hotel's continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing
guest luggage and responding to guest requests in the hotel's continuing
effort to deliver outstanding guest service and financial profitability.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
* Greet and escort arriving and departing guests to and from their accommodations
* Retrieve and transport guest luggage
* Inspect guest rooms and acquaint guests with these rooms and their features
* Respond to guest inquiries and requests in a timely, friendly and efficient manner
* Organize and store luggage, as needed, according to guidelines
* Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Bell Attendants serving Hilton Brand hotels are always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviors, skills, and values that
follow:
* Positive attitude and communication skills
* Ability to work flexible hours
* Ability to work under pressure
* Ability to work on own and as part of a team
* Commitment to respond to Guest requests and deliver high levels of service
* Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience as a Bell person
* Previous experience working within a hotel
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
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