JPM Payments - SSA FIG Sales - Associate

JPM Payments - Fig Sales Payments Associate - Associate

J.P. Morgan Payments is among the world's largest, most trusted and innovative
full-service providers in one of the most dynamic and rapidly transforming
spaces in financial services. In addition to providing international cash
management, liquidity, commercial card, FX, escrow solutions, merchant
services and trade finance, we continue to invest in future-growth
initiatives, such as blockchain, AI & ML, as well as form partnerships with
rising fintechs to expand our client base and product offerings.

Boasting more than ‎135,000 clients in over ‎180 countries, J.P. Morgan Payments
offers specialized solutions that provide operating efficiencies and value
beyond other standardized solutions available in the market. Our global
product and technology platform, integrated client service model and network
of operational centers enable J.P. Morgan Payments to deliver a consistent set
of services to clients no matter where they are across the world.

Team Description

The Sub Saharan Africa (SSA) Financial Institutions coverage team within J.P.
Morgan Wholesale Payments is part of the Global Corporate Bank. The Payments
Sales Associate role and responsibility combines managing existing client
relationships and building new business. The team works closely with the
various Payments product areas of Core Cash, Liquidity Management, FX, Escrow,
Trade Finance as well as Merchant Services and Commercial Card product teams.

The SSA Financial Institutions coverage team is located in Johannesburg and
Dubai and supports Global Cash, Liquidity Management & Trade Finance needs of
J.P. Morgan's Financial Institution clients located in the region.

The team is accountable for sales initiatives to increase JPMorgan's Wholesale
Payments revenues and bottom-line contribution. This includes delivery of the
firm to the Financial Institution client franchise and facilitating cross-LOB
revenue.

Job Description

Based in Dubai, and reporting to the Head of SSA FIG Coverage, this position
is within the Payments Financial Institutions Team. As part of Payments front
office team, the Sales Associate will be responsible for providing support to
Sales Managers to manage client relationships. This encompasses client and
market intelligence for new and existing clients along with supporting the
sales team's various requirements, such as: creating MIS, Know Your Customer
(KYC), on-boarding, deal execution, preparing client materials and other
related matters.

Assisting the management of assigned client portfolios and assisting in the
selling of core Wholesale Payments Services products - mainly International
Payments, Liquidity Solutions - (Transaction Services) and Trade Finance
services - to Financial Institutions and Public Sector Clients across SSA.
Reporting to the Head of FIG Sales in SSA.

Act as a back-up in the relationship management of existing clients, quoting
pricing, identifying opportunities, supporting the creation and implementation
of new client solutions, assisting clients with their queries, and to attend
client meetings with coverage team when required.

The Dubai based Payments Sales Associate is part of a wider team of Sales
associates in the MEA region and will interact, learn and develop with them.

The goal is that the Associate will, with experience over time, take primary
lead of client relationships from the client portfolio.

Key Responsibilities:

Sales Support

Support Sales teams through project work and analysis

Provide assistance to Sales team to ensure that clients are receiving agreed
services

Support the team to manage the on-boarding and the KYC processes and end to
end deal execution including product and billing set up

Develop relationships with the team they are supporting

Be involved in the preparation of client account plans, briefing memos and
portfolio management reporting

Deal Support

Prepare and review marketing material (pitch books, presentations and slip
sheets) for Sales ensuring clarity, accuracy and consistency

Support Sales managers with preparation of proposals and material for internal
approvals

Work closely with Sales, Product and Implementation teams to collate relevant
information

Take ownership for the end-to-end deal management process, mastering the use
of the implementation tools

Client/Market Intelligence

Set up and maintain client data

Run client-focused internal projects

Analyse key revenue and pipeline data in order to deliver reports to senior
management

Conduct research on existing client portfolios and prospective clients

Keeping abreast of ongoing developments in the areas impacting MEA
headquartered clients, such as regulatory developments, political background
or market trends in the industry

Partner with internal teams in their annual client account planning process to
provide fundamental research on current and target market sizing by region

Process Improvement

Identify Payments FIG opportunities for process improvement and work with
relevant partners (Implementation, Product Management, Customer Service) to
deliver to the business

Skills & Experience

A proven track record in a sales environment within a financial services
organization, preferably in the field of Correspondent Banking.

Knowledge of Cash Management, Liquidity, Trade Finance operations.

Knowledge of Credit, Risk Management, and Compliance Policies in respect of
Financial Institutions and Public Sector clients.

Strong interpersonal and selling skills; ability to work with both internal
partners and external clients

Ability to work on own initiative and meet tight deadlines

Proven relationship management skills.

An efficient and confident communicator with strong presentation skills

Language: must be fluent in English. French is a plus.

Adaptable; capability to assimilate to different environments and cultures

Process orientation/improvement /project management skills

Rigorous attention to detail and focus on execution

Strong technical skills - financial modelling / analysis - expertise in Excel
/ Power Point will be plus.

Can-do attitude and focus on delivery and execution

Must be prepared to travel if necessary to help build the TS franchise in the
region

Organized and disciplined, ability to handle demands and priorities

Passionate about exceptional service delivery to customers
J.P. Morgan is a global leader in financial services, providing strategic
advice and products to the world's most prominent corporations, governments,
wealthy individuals and institutional investors. Our first-class business in a
first-class way approach to serving clients drives everything we do. We strive
to build trusted, long-term partnerships to help our clients achieve their
business objectives.
We recognize that our people are our strength and the diverse talents they
bring to our global workforce are directly linked to our success. We are an
equal opportunity employer and place a high value on diversity and inclusion
at our company. We do not discriminate on the basis of any protected
attribute, including race, religion, color, national origin, gender, sexual
orientation, gender identity, gender expression, age, marital or veteran
status, pregnancy or disability, or any other basis protected under applicable
law. In accordance with applicable law, we make reasonable accommodations for
applicants' and employees' religious practices and beliefs, as well as any
mental health or physical disability needs.