We are looking for
A driven fast learner, with a positive attitude who shows initiative and take
ownership over client cases.
You are a professional communicator, able to keep a cool head and a customer
centric approach while getting things done.
As a person you are comfortable with working in 24/7 shift structure
(Morning/Afternoon/Night), multi-tasking whilst keeping focus on delivering
quality.
* Responsible for handling all Load and Discharge (including transshipment) activities, including
* sending of load and discharge lists including coordinating with terminals, vessel
* command and GSP
* The position demand work in 24/7 shifts (3 shift structure i.e., Morning/Afternoon/Night), during Weekends and Public holidays in rotation shift basis for which we offer compensation.
* Execute plans to benefit of customer experience
* Executes all ITT and ETT's.
* Drives cost efficiencies
* Pro-actively reduce waste
* Responsibility for special cargo operation
* Manage gang allocation and monitor performance
* Manage all husbanding activities (repairing, bunkering etc ) including coordination with 3rd
* Execute contingencies post planning
* Manage cargo and vessel incidents
* Monitor all vessel operations
* Emergency handling and contingency
* Improve customer's satisfaction by ensuring cargo is delivered as per our promise
* Builds strong working relationships with key internal-, external stakeholders, like container terminals and authorities, to, improve the product delivered to our customers, continuously drive down cost and optimize processes.
* Closely works together with the country Areas on meeting and exceeding customers' expectations
Cargo Operator
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