Boston Scientific's hybrid workplace includes remote and onsite roles. By
applying to this position, you will have the opportunity to discuss your
preferred working location with your Talent Acquisition Specialist.
Remote Eligible: Hybrid
Onsite Location(s): Dubai, AE
Work Location: Dubai, United Arab Emirates
Purpose Statement:
Works in line with Local Sales strategies to support achievement of sales
growth to plan. Focus on customer support, order handling, complaint handling
and assist the sales force wherever needed.
Key Responsibilities:
* Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements, including bundling & consignment orders, free of charge deliveries, returns etc.
* Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
* Arrange special deliveries on request.
* Control and send out invoices.
* File ordering documents and related records.
* Handle service complaints from customers and/or sales representatives.
* Respond to questions from sales representatives, pharmacists, nurses and/or doctors about orders, deliveries, product availability etc.
* Handle backorders.
N/A
Job Segment: Customer Service
**About us** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, a…
**WHY AVIENT:** Avient Corporation (NYSE: AVNT), with 2021 revenues of $4.8 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: * Barrier technologies that prese…