Are you a tech-savvy, analytical professional eager to deliver quality
business results? Do you have experience working with Galaxy Ticketing? Do you
enjoy being a problem solver and solutions engineer? Atlantis, Dubai is
looking for forwarding thinking minds, able to identify potential areas for
change, and implementing sound business solutions.
As an Information Technology Manager - Ticketing Systems, you will have a
deep understanding of Galaxy, and Galaxy related systems, with knowledge of
how to embed the platform into an Ecommerce strategy. You will have experience
in activating Galaxy Connect, and driving business value through this
platform. You will have ideally worked in an integrated resort where Galaxy
was center to 3rd party integrations, such as; Opera, Simphony, Lockers and
RFID bands.
Ideally, we 'd like you to have a relevant bachelor's degree with a minimum of
4 years' experience in a similar role, with a fundamental understanding of
Galaxy, working within hospitality, or a theme park/water park. You will
provide support to the users of Information systems through direct interaction
and through the identification and coordination of ongoing training needs. You
will also be able to demonstrate your IT leadership experience by nurturing
and coaching the IT team on technology best practices, process improvement
problem solving, skills development, and colleague engagement.
The following experience is essential to the role:
* Minimum of 5 years working with Galaxy and Galaxy related systems.
* Deep understanding of how to configure Galaxy for day to day operations.
* Knowledge of Galaxy and how to embed the platform into an Ecommerce strategy.
* Practical knowledge of Galaxy Reseller, eGalaxy and Reporting Plus how to adopt and optimize.
* Experience in activating Galaxy Connect and driving business value through this platform.
* Ideally has worked in an integrated resort where Galaxy was center to 3rd party integrations such as; Opera, Simphony, Lockers and RFID bands.
* In your previous roles have demonstrated the ability to fully support and optimize Galaxy.
* Understanding of Theme park process, guest journeys.
* Knowledge and understanding of the Galaxy database and how this can translate to greater report / dashboard opportunities.
* Boarder knowledge and exposure to other Theme park systems platforms and peripheral systems that such as Mobaro, Vantage, Metra Lockers to name a few.
### **Job Summary** Are you a tech-savvy, analytical professional eager to deliver quality business results? Do you enjoy providing computer-based training and support? Atlantis Dubai is looking for forward-thinking minds, able to identify potential areas for change and implementing sound business …
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