Coordinating Nurse

International SOS is the world's leading medical and security services company
with over ‎12,000 employees working in ‎1,000 locations in ‎90 countries.
Established ‎35 years ago, we have become market leader in global telehealth
services and digital health solutions for an extensive client base of Fortune
‎500 companies, NGO's and governments around the world.

Description:

The coordinating nurse is required to perform a robust telephonic medical
assessment of patients globally through the collection of medical, logistical
and collateral histories pertaining to the medical event / incident. This
medical assessment is used to provide tailored and relevant medical advice,
referrals and complex medical case management which can also result in medical
transportation using evidence-based medicine.

The Coordinating Nurse works collaboratively with the International SOS team
of Doctors, Nurses, logistical experts through our ‎26 Assistance Centres, ‎65
international medical clinics and verified global health

Essential Job Duties and Responsibilities:

• Keep up to date with rapidly changing health trends, endemic health risks,
  pandemics and their impact on global health infrastructure.


• Become familiar and highly competent in navigating internal and external public health resources to provide the most tailored advice for clients pre, during and post travel.


• To perform a telephonic triage of clients based in international settings with careful consideration of their past medical history, endemic health risks and presenting circumstances.


• Conduct a critical analysis of the client's requests for assistance to ensure their individual health needs are met and actively identifying opportunities to provide a holistic value-added service


• Provide evidence based medical direction for the management of their presenting condition. Global Assistance Networks (GAN) and Referrals:


• Monitor and prioritise caseloads throughout the day to ensure appropriate case direction and handling, clinical safety, medical appropriateness and any client specific considerations.


• To liaise and collaborate with medical and operational staff to facilitate the efficient running of medical assistance cases

Required Work Experience

• High level of consolidated experience in acute care


• Previous medical assistance experience desirable, not essential


• Previous public health and/or travel health experience desirable, not essential

Required Qualifications and Languages

• Registered General Nurse (must have valid registration)


• Public Health and/or Travel Health Degree desirable, not essential


• Excellent written and oral English Language


• Additional language skills desirable, not essential


• Registered General Nurse (must have valid registration)


• Public Health and/or Travel Health Degree desirable, not essential


• Excellent written and oral English Language


• Additional language skills desirable, not essential
  At International SOS, we offer a great working environment, thanks to our
  commitment to flexible working, diversity, and development. We encourage every
  person to be their personal best by creating an environment of inclusion,
  equality and support.
  International SOS has been recognised as a Top Employer in the UK by the Top
  Employer 's Institute (TEI) for ‎2021.