Recreation Supervisor

Overview:
Comprising of The First Group's award-winning hotels and restaurants, The
First Collection is an innovative lifestyle brand offering exciting
hospitality services and unforgettable dining experiences.
The First Collection's portfolio of five operational hotels are renowned for
their world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September ‎2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city, and is owned and managed by The First Collection. Bringing to the
market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.

The First Collection's restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars features a dynamic mix of homegrown
brands and recognised International franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead , The First Collection will be
opening numerous upper scale hotels and a series of dining concepts throughout
Dubai.
Job Description:
As a Recreation Supervisor, you are responsible for managing operations of the
health club to deliver an excellent Guest and Member experience. A Health Club
Manager will also be required to achieve the club's annual budget and drive
the team to meet and exceed revenue targets. Specifically, you will be
responsible for performing the following tasks to the highest standards:
* Manage operations of the health club.
* Manage team members to ensure high motivation, provision of high quality service and ongoing development.
* Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes.
* Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.
* Manage customer feedback effectively to ensure continuous service and programme improvement.
* Instill brand values and standards to maintain quality on a daily basis.
* Liaise with other hotel departments.
* Ensure customers and guests receive friendly and consistent personalised service from all team members.
* Recruit, manage, train and develop the team.
* Respond to audits to ensure continual improvement is achieved.
* Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.
* Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests.
Desired Skill & Expertise:
* Atleast ‎2+ years of experience in a management and/or supervisory role within the leisure sector.
* Ability to meet financial targets.
* Ability to work under pressure.
* Excellent grooming standards.
* Strong organizational skills.
* Excellent communication and interpersonal skills.
* Willingness to develop team members and self.
* Flexibility to respond to a range of different work situations.
* Ability to work on your own or in teams.