Call Center Sales Representative
We are looking for an enthusiastic Sales Representative with Call Centre
experience to contribute to generating sales and to providing the best
customer service as per our set of guidelines and standards. You will be
responsible to convert customer enquiries to sales over the phone, inviting
customers to the showroom, and maintain excellent customer relationships.
THE RESPONSIBILITIES
* Deliver a high level of customer service, displaying excellent English language skills.
* Ensure a high level of quality standards and attention to detail are applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
* Work effectively as part of a team to ensure the sale is completed and customer satisfaction is met throughout the transaction.
* Display exceptional product and service knowledge, taking pride in the company you work for and our product and service at all times.
* Work within clearly outlined KPI's and targets.
* Maintaining fruitful relationships with existing and new customers.
THE REQUIREMENTS
* Bachelor's degree holder (Administration, Marketing, IT, Business Commerce)
* Experienced in sales environment (Hospitality, Real Estate, Luxury Goods, Health Care, Banking, Travel and Tourism)
* Experienced in Administration (Minimum 3 years)
* Proficient in IT database management and Excel.
THE CANDIDATE
* Confident communicator with excellent conflict resolution ability.
* Current Visa Status: Visit/ Cancelled ONLY and ready for an immediate start.
* Target and incentive driven, always striving to achieve their targets and exceed them.
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