Customer Service Team Leader - Construction Equipment

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Responsibilities



  • Maintain and improve customer relationships

  • Follow-up customer enquiries

  • Expand the MSC in relation to spares, warranty and service

  • Distribute service contracts

  • Support for planning of service and parts

  • Plan the parts stock, turnover and investments with the local head of customer service

  • Monitor the local competition, price levels and economic

  • Development of customers

  • Follow-up on debitor accounts

  • Personnel management of the own team together with the superior management

  • Train and coordinate training for the own team

  • Ensure that the internal software is used according to regulations


Competencies



  • Technical and commercial education, management and Leadership

  • Profound experience - a minimum of ‎3 years of experience in a comparable position

  • Fluent Business English written and spoken

  • Any additional spoken and written language is considered as an advantage

  • Good knowledge of MS-Office, Local ERP, SMS, LISA, SOT

  • Team Player

  • Demonstrated ability to handle confidential information

  • Negotiating and communication skills

  • Ability to handle conflicts

  • Exact and precise working

  • Willingness to travel

  • Must maintain a valid driver 's license and passport at all times


Our Offer



  • Performance-related remuneration

  • Interesting and responsible task in a successful company group

  • Social benefits of a modern company


Start Date: immediately


Have we awoken your interest? Then we look forward to receiving your online
application.

Please note - ONLY shortlisted candidates will be contacted


One Passion. Many Opportunities.


**


The company**
Liebherr Middle East FZE is responsible for sales and service of construction
machinery, maritime cranes as well as aircraft systems and components of the
Liebherr Group in the Gulf region. This specifically includes mobile and
crawler cranes, concrete equipment, duty cycle crawler cranes, material
handling equipment in the maritime field, landing gear, flight controls and
air management systems as well as components for the aviation industry.


Location


Liebherr Middle East, FZE.
Dubai
United Arab Emirates (AE)

ملخص الوظيفة

  • المُعلن : Liebherr Group
  • تاريخ الإعلان : 21/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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Language: English