Customer Service Representative- Arab National (Night Shift) in Dubai - United
Arab Emirates
Experience: 2 - 5 yrs. | Opening: 1
Education: Any Graduation
Nationality: Any Arab National
Industry Type: Construction / Civil Engineering
Salary: AED 2,500 - 3,000 ($676 - $811)
Other Benefits: Accomodation, Medical Insurance, Paid Leaves, Visa
Gender: Male
Functional Area: Helpdesk / Customer Service / Telecalling
Oct 31,2023
Job Description
Having experience working on Zendesk
Handle customer inquiries and complaints through phone, email, or chat in a
professional and efficient manner.
Provide accurate, valid, and complete information to customers.
Build sustainable relationships with customers through open and interactive
communication.
Resolve customer issues by investigating problems, developing solutions, and
making recommendations to management.
Follow communication procedures, guidelines, and policies.
Maintain customer databases by entering, verifying, and updating customer
information.
Desired Candidate Profile
Arab National with fluency in both written and spoken Arabic.
High school diploma or equivalent.
Previous customer service experience preferred.
Ability to work night shifts, including weekends and holidays.
Excellent communication and listening skills.
Good computer and typing skills.
Problem-solving and multitasking abilities.
Job Timing : Only Night ShIfts / 6 days a week.
Keyword: Customer Service Representative,Customer Support Specialist,Night
Shift
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