Executive-Supply Chain

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Summary


Responsible for overall performance of Customer Services Department to ensure
delivery of products and services which meet customers ' requirements and
achieve business targets in accordance with the company's corporate strategy


Roles & Responsibilities



  • Implement all necessary processes and procedures for documentation to export shipping, based on L/C and/or other credit terms and ensure compliance checks of documents (LC & Shipping)

  • Provide all required documents attested from the relevant authorities/ministries/chamber of Commerce.

  • Maintain regular contact and direct relationship with the Bank pertaining to all export procedures and documentation to ensure that all necessary documentation are provided.

  • Investigate any claims made against the company by the customer and negotiate an acceptable settlement where possible.

  • Responsible for all documentation required for acquiring certifications/lab test reports for required items and issue Certificate of Origin, Customs/ Insurance declaration.

  • Maintain regular contact with the logistics or shipping company or agents for scheduling timely export documents delivery. Tracking the status of the entire shipments document and preparing a report of the same.

  • Maintain contact with the shipping department in relation to damage to goods, inspection of return loads etc.

  • Maintain effective process for filing all documentation and relevant email correspondences to ensure discrepant documents and discrepancy charges.


KPIs



  • Minimizing discrepant documents and discrepancy charges (payment realization)

  • Ensuring low demurrage and detention costs

  • Timely preparation of weekly documents negotiation report

  • Effective utilization of ERP system

  • Monitoring of slow moving and nonmoving stocks

  • OTIF

  • Customer Satisfaction


Work experience requirement



  • ‎3-‎5 years of overall supply chain with customer service experience from reputed companies, in the relevant Industry/Sector such as Manufacturing and FMCG.
    Worked in WMS environment is desirable.



Qualification



  • Bachelors: Any Stream, preferable BBA

  • Masters: MBA Operations


Competencies


Supply Chain Planning
Supply Chain Management Principles
Documentation and Reporting
Knowledge of International and/or Local Laws and Regulations
Business Acumen
Planning & Decision Making
Influencing Skills
Customer Centricity
Self and Team Management
Advanced Excel
Business Unit: IFFCO Beverage Solutions (‎4678)
Business Group: S&D(GCC) (‎240)

ملخص الوظيفة

  • المُعلن : IFFCO
  • تاريخ الإعلان : 19/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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