Job Purpose:
To manage the Risk and ensure governance of PBG customers for compliance with
regulatory, compliance and operational framework of the bank. This includes
on-boarding of new Business Banking and individual customers followed by
portfolio data governance and management of applicable process/system
controls.
Principal Accountabilities:
Manage the customer on-boarding process for business banking/ Retail Digi
Accounts and ensure new customer on-boarding is as per Central Bank guidelines
and banks internal processes. This will entail approving low/medium risk
accounts and coordinating with compliance team for high risk accounts for
Business Banking, as well as managing alerts/fraud escalation for Digi
Accounts / Retail accounts
Develop and review policies to ensure proper implementation of Business
Banking Onboarding Due diligence.
Monitor the conduct of new on-boarded business banking customers and as well
as existing portfolio to identify / pro-actively remedy accounts with
suspicious transactions / business conduct
Approving cross border remittances for new on-boarded accounts / restricted
accounts
Executing remedial actions on accounts identified by compliance / fraud team ,
including placing restrictions or exiting relationships
Developing policies and procedures and implementing Dynamic Monitoring
measures of the different assets Portfolios under Business Banking / overall
PBG umbrella.
Manage a team of 6 Business Risk Officers / Senior Officers, and drive
them towards implementing effectively and efficiently the Objectives of the
Bank and the Department 's strategy.
Conduct Due Diligence on identified accounts to prevent their deterioration at
an early stage.
Conduct random reviews of the liability portfolio under the PBG umbrella by
mean of EDDs, and provide the feedback to senior management, in order to
maintain quality book.
Address the AML queries related to the PBG Digi accounts.
Review the rejections of the high Risk DFC accounts, and address them in order
to complete the customer's onboarding.
Establish effective & professional communication (both internal and external)
to ensure turnaround time within designated parameters and higher client
satisfaction levels.
Develop a strong level of local contacts with the local businesses and
financial institutions community.
Assist the Head of products and the Head of Business on various projects
having the goal of reduce the cost of risk within the Biz Banking portfolio.
Manage vendors performing customer site visits , documents verifications etc
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