SALES CONSULTANT

Job Purpose: To advise, create and sell tailor made memorable Dubai
experiences for UAE based products: tours, attraction tickets, events,
lifestyle products and restaurants, with a focus on converting enquiries to
sales, achieving sales targets with an incomparable customer service. Job
Outline: - Plan - Maintain a working knowledge of the company's various
products and services including destination knowledge through continuous
learning. Complete trainings on new products/experiences/events as and when
they are launched. - Develop a thorough understanding of the required systems,
including booking portal, communication tool and any other role related
soft/hardware. - Lead - Maintain awareness of promotions and incentives
offered by the company brand to drive increases in sales, - Ensure due
diligence by always communicating terms and conditions to potential customers.
- Establish and nurture relationships with existing customers and potential
new customers to facilitate sales - Find potential customers through
networking and industry research to increase sales - Execute - Have an in
depth knowledge of UAE based tours, tickets and attractions and proactively
recommend and select products for customers based on their individual needs
explaining the benefits thereof - Achieve set revenue targets and sales
objectives by maximising the best yield/volume mix. - Ensure all guest
bookings are actioned via preferred and agreed business systems ? including
but not limited to Priohub and Trengo. - Ensure a strong conversion between
enquiries received and sales made. - Up to date product knowledge is key ?
Sales Consultants must maintain awareness of promotions, incentives, products
and Brand collateral to maintain the accolade of being `Dubai Expert?. -
Proactively suggest ideas to improve the operation, products and customer
experience to enable the business to be an innovative market leader - Ability
to engage with customers via all channels ? this includes but is not limited
too digital concierge (including WhatsApp and website chat), email , telephone
and face to face street sales at our dedicated kiosks around the city.
Qualifications & Experience: Commercial/Sales. Other : Qualifications: - O
level school qualification Experience: - Work experience of ‎3+ years within
the travel business - Relevant experience in a Sales/Customer Service
environment (preferably within a travel environment solutions). - Experience
working with diversified, virtual teams, balancing priorities and staying on
top of all tasks. Knowledge/Skills: - Thorough knowledge of the Dubai and the
other surrounding Emirates - Computer literate with proficiency in MS Office
Applications. - Ability to communicate fluently in English. Outstanding
service and customer oriented behaviour. Ability to work independently under
pressure and as a part of a team. - Must have highly developed interpersonal
and public relation skills to be in a position to liaise with people from
different cultures, backgrounds and at different levels. - Must be able to
work independently within the defined parameters. - Must be able to work under
pressure and also to have outstanding organising skills to co-ordinate various
tasks issues simultaneously. - Flexibility to work shifts, including evenings,
weekends and public holidays. - Additional languages are an advantage -
Spanish, Portuguese, Italian, German, French, Japanese & Russian
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.