Security Manager

Overview:
Comprising of The First Group's award-winning hotels and restaurants, The
First Collection is an innovative lifestyle brand offering exciting
hospitality services and unforgettable dining experiences.
The First Collection's portfolio of five operational hotels are renowned for
their world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September ‎2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city, and is owned and managed by The First Collection. Bringing to the
market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.

The First Collection's restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars features a dynamic mix of homegrown
brands and recognised International franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead , The First Collection will be
opening numerous upper scale hotels and a series of dining concepts throughout
Dubai.
Job Description:
We are seeking an experienced and proactive Security Manager to oversee all
security operations at our hotel. The Security Manager will be responsible for
ensuring the safety and security of guests, employees, and hotel property.
This role requires strong leadership skills, excellent problem-solving
abilities, and the ability to manage a team effectively. The ideal candidate
should have a background in security management and a thorough understanding
of security protocols and procedures in a hospitality environment.

Responsibilities:
* Develop and implement comprehensive security policies, procedures, and protocols to safeguard guests, employees, and hotel property.
* Conduct regular assessments of security risks and vulnerabilities and develop strategies to mitigate them.
* Manage and coordinate the activities of the hotel security team, including recruitment, training, and performance management.
* Monitor security systems, including CCTV cameras, access control systems, and alarm systems, to ensure their proper functioning.
* Conduct regular patrols of the hotel premises to identify and address any security concerns or violations.
* Respond promptly and effectively to security incidents or emergencies, such as thefts, accidents, or disturbances.
* Collaborate with other departments, such as Front Office and Human Resources, to ensure effective communication and coordination on security-related matters.
* Maintain strong relationships with local law enforcement agencies and other security providers to enhance the hotel's security network.
* Conduct investigations into security-related incidents or complaints and prepare detailed reports on findings and recommended actions.
* Stay updated on industry best practices and advancements in security technology to continually improve the hotel's security measures.
* Ensure compliance with applicable laws, regulations, and industry standards related to hotel security.
Desired Skill & Expertise:
*
Bachelor's degree in Security Management, or a related field (or equivalent
experience).
* Proven experience in security management, preferably in a hotel or hospitality setting.
* Strong knowledge of security protocols, procedures, and best practices.
* Familiarity with local laws and regulations related to hotel security.
* Excellent leadership and team management skills.
* Strong problem-solving and decision-making abilities.
* Excellent communication and interpersonal skills.
* Ability to remain calm and act quickly and effectively in emergency situations.
* Proficiency in using security systems and technology, such as CCTV, access control, and alarm systems.
* Ability to work flexible hours and be on-call as needed.
* Certification in security management or relevant industry certifications is a plus.