As a Fendi Ambassador you will be responsible to provide an elevate and
luxurious customer journey to each client through Brand DNA Discovery,
building loyalty and recruit new clients to achieve and exceed individual and
store sales goals.
Main Responsibilities
* Lead individual sales and achieve performance targets and KPIs
* Engage in upselling, cross selling and multiple selling for all product categories
* Grant an outstanding service to the clients in compliance with the company guidelines
* Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
* Manage customer service quality, to meet customer expectations by offering professionalism and human touch
* Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
* Support the store operations activities.
Profile
* 3+ years' experience in Fashion/Luxury sales
* Bachelor's Degree or equivalent is preferred
* Passion for retail and fashion trends
* Excellent communication skills, self-reliant, friendly and patient
* Organization, professionalism, self-confidence.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we …
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we …
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