Data Integration & Product Owner, dnata Travel

Job Purpose: We have an exciting opportunity for a Data Integration & Product
Owner to join our dnata Travel team. The objective of this role is to support
all client implementation and onboarding processes for the assigned portfolio
within dnata Travel Management from a management information and reporting
perspective. The Data Integration & Product Owner will also drive overall
performance by identifying ways to improve customer implementation experience
and prioritising ideas based on customer value and complexity. They will also
contribute to the customer acquisition strategy and client retention strategy,
serving as a liaison between customers and the sales, CRM and operations team
including identifying and resolving gaps in the customers' business programme
including processes, systems and products. Key Responsibilities Plan - Provide
status reporting to assigned line of business for their projects, validating
priorities & timelines and ensuring the technology and client implementation
is being conducted in alignment with business objectives. - Embed the adoption
of project management processes & techniques to drive the delivery of the
reporting solutions to ensure deliverables are met in terms of quality,
quantity and timelines against the agreed SLA Deploy - Accountable for the
technological set-up of our internal systems in accordance with contractually
agreed terms and scope of services. Coordinate with relevant internal and
external stakeholders to ensure incoming client systems requirements are
successfully managed as part of the implementation plan. - Support Sales and
Business Development teams both in DXB and the regions with regards to RFP
responses, tenders and presentations where required. - Collaborate with
various internal stakeholders & external IT vendor teams for the systems that
are feeding booking & transactional data to Travel insight (e.g.: BI, ACE,
Travelogix etc.) Lead - Develop and leverage relationships with stakeholders
to define & deliver solutions to agreed timelines and costs - Lead the
implementation and onboarding of corporate clients from a reporting
perspective demanding various outputs (Weekly feeds, Monthly reporting, real-
time dashboards etc.) - Lead the timeous delivery of accurate data to our
global partner - Lead the data governance & data quality capabilities with
operations to produce consistent data & meaningful reports - Source the Travel
insight data from multiple systems & consolidating it to make meaningful info
& seamless experience for the end users. External Execute - Lead the discovery
or proof of concept sessions for Travel insight demonstrations with CRM &
Sales teams attending the regular internal and external meetings. - Deliver
client integration requirements for a diverse range of corporate accounts and
business stakeholders - New Business requirements / enhancements from all
regions to manage the business analysis of deliverables agreed in the Program
Increment (PI) - Undertake scope, feasibility and benchmark assessments for
new products and projects as required.
Qualifications & Experience: Experience - Commercial or Sales - At least ‎5+
years within the travel, tourism, leisure industry or in Commercial & Sales -
Experience in project management role is an advantage Knowledge/Skills -
Strong knowledge of the global travel industry, including competitor activity
- Strong understanding of systems and technical architecture of solutions,
with the ability to speak to different stakeholders, technical and non-
technical, at the right level - Analytical mind-set, quick to understand
complex business scenarios and situations - Strong knowledge of travel related
systems, data requirements and reporting standards - Strong analytical,
numerical and problem-solving skills - Strong negotiation skills - Strong
knowledge of business improvement processes
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.