Waiter/ Waitress at the Waldorf Astoria Dubai International Financial Centre
A Waiter/Waitress for the Waldorf Astoria Dubai International Financial Centre
is responsible for serving guests in a friendly, timely, and efficient manner
to deliver an excellent Guest and Member experience while having extensive
knowledge of menu offerings.
What will I be doing?
As a Waiter/Waitress for the Waldorf Astoria Dubai International Financial
Centre, you are responsible for serving guests in a friendly, timely, and
efficient manner to deliver an excellent Guest and Member experience. A
Waiter/Waitress will also be required to have extensive knowledge of menu
offerings. Specifically, you will be responsible for performing the following
tasks to the highest standards:
* Manage guest queries in a friendly, timely, and efficient manner
* Serve Alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
* Ensure knowledge of menu and all products
* Ensure mis-en-place is well stocked at all floor stations
* Follow correct reporting procedures if faced with issues
* Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
* Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
* Comply with hotel security, fire regulations and all health and safety legislation
A Waiter/Waitress for the Waldorf Astoria Dubai International Financial Centre
serving Hilton brands is always working on behalf of our Guests and working
with other Team Members. To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:
* Positive attitude
* Excellent communication skills
* Committed to delivering high levels of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Experience in Food and Beverage department and/or industry
* Previous experience of cash handling
* Knowledge of Food Hygiene Regulations
* Previous experience in a luxury environment
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