Experience: 5-6
Posted: 01 Jun,2023
Location: United Arab Emirates
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Job Title - Data Analyst
Location - Dubai
Key Responsibilities & Accountabilities:
* The job holder will support the strategy and customer experience function with the analysis of market, customer, and business operational data.
* Build insights and co-relations across data sets to drive business improvement.
Customer Data Management
* Evaluate customer data quality and define solutions to improve data quality including data clean-up and enrichment projects
* Align with IT to ensure core systems are enabled to capture key business and customer data along with ensuring that business transactions flows are effectively digitized.
* Regularly conduct quality audits to ensure data quality.
Data Analytics
* Create analytical models for descriptive and predictive analysis, customer segmentation and service delivery efficiency
* Monitor and lead acquisition and conversion, and provide intelligence on source markets, most effective marketing channels and operational hurdles to lead conversion.
* Monitor existing customer transactions, repeat customers and loyalty drivers. Identify data driven solutions to enhance customer retention and engagement.
* Build analytical models to identify areas of process/system efficiency and operational improvement.
Market Research and analysis
* Continuous review of regions real estate sector to deliver a comprehensive view of the market for the overall business.
* Provide benchmarking and price performance analysis for specific comparable products to support with product decision making.
Core System Support and Enhancements
* High level of proficiency in systems and solutions to properly assist in the usage to identify improvements to data collection and workflows and optimize technology solutions.
Education & experience:
* Bachelor's Degree of Business Management or Data Analytics
* Min. 3 years experience in data analytics.
* Preferably with prior experience in technology/ software design.
* Previous experience in real estate industry is a distinct advantage.
Skill
Years
Months
Data Analytics
5
0
analytical models
5
0
real estate sector
5
0
Customer Data Management
5
0
Data Cleansing
5
0
Data Quality
5
0
price performance analysis
5
0
QUALIFICATIONS * SQL or other coding experience to support automation initiatives * Working experience with data visualization tools such as Tableau, Power BI or Quicksight * Experience in business process improvement, Lean/Six Sigma * Proven independent decision making skills in an often times amb…
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