SAINT LAURENT Client Advisor

Summary
ABOUT SAINT LAURENT

Founded in ‎1961, Yves Saint Laurent was the first couture house to introduce
the concept of luxury pret-a-porter in a ‎1966 collection called 'Rive Gauche',
synonymous with youth and freedom. This shift represented a first critical
step in the modernization of fashion and revolutionized the socio-cultural
landscape.
In ‎1999, the luxury goods division of the Kering Group acquired Yves Saint
Laurent and, under the creative direction of Anthony Vaccarello since April
‎2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear,
shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
PURPOSE OF THE POSITION: A Client Advisor contribute actively to the store
sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting
experience to all external and internal clients. They also support the
management team and colleagues while consistently upholding our Maison values,
image, and standards.
MISSIONS & RESPONSIBILITIES
* Provide an outstanding client and after-sale service to all visitors and clients
* Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
* Cultivate a robust client portfolio to secure a proactive and growing business
* Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
* Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
* Show a transparent and genuine attitude with the client and create a unique connection with them
* Communicate in a professional and authentic way, with clients and colleagues
* Effectively use all the available tools to optimize business opportunities
* Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
* Adhere to all company policies and operational procedures and follow them
PROFILE
* A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
* Have personal taste and passion for the fashion culture, like to create personalized looks
* Have a natural business mindset and an entrepreneurial spirit
* Open-minded and looking for a company valuing audacity and authenticity
* Strong team spirit to achieve common goals
* At ease with using tools and applications, learns fast with new technologies
* Motivation to work in a fast-paced environment, able to multitask & prioritize
* Proactive, enthusiastic, & with a problem-solving attitude
* Excellent written, oral & listening skills, in English and local language
* Embrace change and see it as an opportunity to grow and develop
Saint Laurent is committed to building a diverse workforce. We believe
diversity in all its forms - gender, age, nationality, culture, religious
beliefs and sexual orientation - enriches the workplace. It opens up
opportunities for people to express their talent, both individually and
collectively and it helps foster our ability to adapt to a changing world. As
an Equal Opportunity Employer, we welcome and consider applications from all
qualified candidates, regardless of their background.
Job Type
Regular
Start Date
‎2023-‎06-‎11
Schedule
Full time
Organization
LUXURY FASHION GULF L.L.C.