Exams Test Day Assistant
Date: 19-Apr-2023
Location: Dubai, Middle East and North Africa, AE
Company: British Council
We support peace and prosperity by building connections, understanding and
trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and
connections to transform their lives and shape a better world in partnership
with the UK. We support them to build networks and explore creative ideas, to
learn English, to get a high-quality education and to gain internationally
recognised qualifications.
Working with people in over 200 countries and territories, we are on the
ground in more than 100 countries. In 2021-22 we reached 650 million people.
Role Purpose:
The purpose of this role is to support exams operations and help ensure exams
integrity on the ground. This role will need to ensure resources meet pre-
agreed customer requirements. This role is responsible for efficient,
effective and compliant Test Day delivery, supporting operations on the
ground, setting standards and guiding venue staff.
The role will need to be on standby during exam sessions and troubleshoot or
escalate issues for prompt resolution.
Main Accountabilities:
Service Delivery
Customers/ Relationship and stakeholders
Risk and compliance
About You (essential requirements for the role):
Desirable requirements for the role
Further Information:
Other: This role is open to candidates who have the legal right to work and are located/based in UAE.
Please note that all applications should be submitted only in English.
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality,
diversity and inclusion across everything we do. We support all staff to make
sure their behaviour is consistent with this commitment. We want to address
under representation and encourage applicants from under-represented groups,
in particular, but not exclusively, on grounds of ethnicity and disability.
All disabled applicants who meet the essential criteria are guaranteed an
interview and we have Disability Confident Employer Status. We welcome
discussions about specific requirements or adjustments to enable participation
and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and
adults who we work with.
We believe that all children and adults everywhere in the world deserve to
live in safe environments and have the right to be protected from all forms of
abuse, maltreatment and exploitation as set out in article 19, UNCRC (United
Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable
groups will be dependent on thorough checks being completed; these will
include qualification checks, reference checks, identity & criminal record
checks in line with legal requirements and with the British Council's
Safeguarding policies for Adults and Children.
If you have any problems with your application please email
[email protected]
Please note: Applications to this role can only be considered when made
through the Apply section of our careers website. Our 'ASK HR' email is only
to be used in case of a technical issue encountered when applying through the
careers website. Emails with supporting statements and CV/Resumes sent to this
email address will not be reviewed and will be deleted.
**Date:** 22-Jun-2022 **Location:** Cairo, Middle East and North Africa, EG **Company:** British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two way…