We are looking for an engaging Front Dest Agent (receptionist) to join our
energetic team.
The main duties and responsibilities of this role:
* Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome/key booklet.
* Identify and anticipate guest's needs and assist in any possible way.
* Take payments from guests on arrival and departure and close their bills in compliance with the financial rules and regulations.
* Sell rooms to walk-in guests, maximizing the Hotel revenue.
* To ensure full satisfaction of the guest and resolute any challenges immediately through ownership of guest complaints.
* Upsell rooms, suites, breakfast packages and restaurants proactively.
* Escort guests to their rooms on arrival, explaining all the features and facilities.
* Assist and perform any rooms controlling related tasks such as allocation of rooms for arriving guests and upcoming arriving guests.
* Carry out cashiering duties like foreign currency exchange, paid outs etc.
About you:
The ideal candidate for this position will have the following experience and
qualifications:
* Minimum 2-year front desk experience in a 4-star hotel environment.
* Computer Knowledge (preferably with Front Office Applications)
* Clear communication; effective verbal and written communication skills in English.
* Fluency in Arabic, French, Russian, German, and/or Italian is an advantage.
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### **Job Description** **An Exhilarating Opportunity** Looking to be a part of an award-winning team that leads at the forefront of Lifestyle Experential innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first…