Technical Support (Digital Channels)

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Description:


Provide technical assistance to customers of digital channels, guaranteeing
that cases, claims or opportunities for improvement are resolved in compliance
with the objective service levels to generate an excellent user experience for
our customers, in addition to generating initiatives of continuous improvement
in the processes and services of digital channels.


Job Requirements:


_ - Education: Computer Technician, Application Development Technician,
Engineering student or Bachelor of Systems and Computing.
- Work experience: from ‎1 year in technical support positions, help desk, or
technological services call center agent.
- Management of help desk tools or CRM.
- Management of mobile applications or digital channels.
- Experience in reading statistical dashboards for attention to claims.
- Management of MS Office (basic-intermediate)._

ملخص الوظيفة

  • المُعلن : SpurSol
  • تاريخ الإعلان : 30/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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