Job description
Act as an ambassador for the Nespresso brand in the Boutique. Welcome, advise
and guide a clientele loyal to up-market products in compliance with the
quality standards defined in the Nespresso service offering and attain the
sales targets
Your responsibilities would be to:
Set up the Boutique and contribute to the maintenance of the boutique
appearance according to company policy (well-ordered, correct equipment,
properly presented) which includes filling the display cubicles with capsules,
machines and accessories on a daily basis
Provide customer care by welcoming the Boutique clientele and identifying
their needs that results in the maximization of the sales of all the Nespresso
products presented in the Boutique (coffee, machines and accessories).
Ensure accurate customer data base by actively managing the database daily and
permanently updating customer records
Deliver Boutique operations excellence by carrying sales of Nespresso products
presented in the Boutique to achieve individual and boutique targets
Inscribe new Boutique customers, open their account, present the Boutique and
Club services, and assisting them in their selection during their first
purchase.
Comply with all safety and health related corporate policies by ensuring safe
working conditions in addition to making sure that the different areas in the
Boutique are in accordance with the international guidelines
You must have the following:
1 to 2 years of professional experience in direct customer sales on top of the
line products & services
2 years of specialized training in customer relations & sales
Willingness to work with challenging hours: evening shifts, Saturday or Sunday
shifts
Good in oral communication for each type of customer (open minded, listening,
understanding of the customer's needs and capture customer's interest)
Other attributes that we are looking for:
Embrace Nespresso values - Strong ethics and integrity
Interest in our products and in coffee in particular
Self-driven and entrepreneurial
Customer Centric and ability to multi-task
We are the Nestle Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestle. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitme…
We are the Nestle Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestle. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitme…
We are the Nestle Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestle. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitme…
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