Product Specialist

Janssen Pharmaceuticals, a member of Johnson & Johnson's Family of Companies
is recruiting for Product Specialist to be located in Jeddah, Saudi Arabia.
Caring for the world, one person at a time has inspired and united the people
of Johnson & Johnson for over ‎125 years. We embrace research and science -
bringing innovative ideas, products and services to advance the health and
well-being of people. Employees of the Johnson & Johnson Family of Companies
work with partners in health care to touch the lives of over a billion people
every day, throughout the world.
Thriving on a diverse company culture, celebrating the uniqueness of our
employees and committed to inclusion. Proud to be an equal opportunity
employer. And our culture is interconnected by the shared values of Our
Credo. It 's a culture that celebrates diversity and diverse
perspectives. It helps employees achieve an effective mix between work and
home life and supports their efforts to have a positive impact on their
communities.

Summary of the job:

The main task of a Product Specialist in Janssen is to represent Janssen in
front of Health care professionals making sure Janssen products are used based
on their own merit, and according to their clinical indications, while
respecting all J&J Credo obligations. PS promotes registered Janssen products
within registered indications in order to increase Janssen products access in
collaboration with other functions. This takes place through detailing Janssen
products value in order to serve more eligible patients.

Duties & Responsibilities:

Improve Patient share of assigned products through Understanding the patient
pathway, making sure sales are maximized and all sales processes are done
respecting J&J compliance, Quality guidelines and local laws.

This Is Achieved Through:

• ‎1.Use multichannel approach to get in touch with HCPs enlisted in their list (face to face, Email, Phone call, presentations when required etc.) with the set quality and quantity according to CVT strategy as well as providing a quality call feedback for each visit.


• Achieving sales and market share target for the assigned territory.


• follow up on sales of assigned accounts (hospitals, pharmacies etc.) for their level of consumption & stocks and follow up on purchasing mechanisms like tenders, order issuing etc. to make sure products are available.


• Promote Janssen image as a scientific ground-breaking digital innovator within their assigned accounts and organizing promotional/digital scientific meetings.


• Liaise with Value chain team for reviewing pharmacies listed in distributor's sales report

Maximizing Janssen 's Access Reach Through

• Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.


• Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).


• Identify short and long-term business opportunities according to Core Value Team (CVT) strategy in collaboration with Market Access team.

Ensuring Execution Excellence Through

• Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance
  Maintain updated knowledge of disease areas, products and competitors
  through:


• achieving results in scientific quizzes organized by CVT according to manager's expectations


• attending all assigned trainings and to capture learnings showing improvement in technical and ethical business practices.


• organize assigned activities respecting all compliance rules and using correctly CRM system as stipulated in related SOP
  Compliance with set guidelines, policies and SOPs of J &J and of local
  regulation. This includes


• local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies.


• pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.


• Quality and compliance practices


• global fleet safety standard requirements. & local traffic laws
  Main performance measures (Performance Goals)


• Self- discipline, result oriented


• Demonstrating leadership and Credo imperatives competence


• PS should show collaborative behavior and ability to work in a team contributing in their team business

Qualifications

Experience Required

• Education: Graduate of Pharmacy


• Digital knowledge is an advantage


• Language: Proficiency in English


• Relocation availability:


• Must be a Saudi National (holding a Saudi passport)

Technical/Functional Skills Required

• PS should behave according to Credo and J&J leadership imperatives.


• PS should be highly aware of all factors affecting their territory & accounts performance, reporting to their manager all information affecting business results.


• PS should show high sense of urgency and ability to act on business opportunities using their analytical skills and focused execution.


• PS should show collaborative behavior and ability to work in a team contributing in their team business.


• PS is required to be driven always striving to push their product to leadership position following compliance rules.


• PS is required to report information affecting Janssen image or any misconduct by any internal or external stakeholder that might affect company image or performance

Leadership Behaviors Required

• LIVE OUR CREDO: Demonstrate and inspire the behaviors that reinforce Our Credo.


• CONNECT: Develop deep insights into the needs of our patients, customers, markets and communities.


• SHAPE: Drive innovation; anticipate and shape industry and market changes to advance health care globally.


• LEAD: Create an environment where leadership and talent development is top priority.


• DELIVER : Deliver results by inspiring and mobilizing people and teams.
  For more than ‎130 years, diversity, equity & inclusion (DEI) have been part of
  our cultural fabric at Johnson & Johnson and woven into how we do business
  every day. Our commitment to respect the dignity and diversity of all is
  embedded in our Credo.
  We know that the success of our business depends on having the best talent in
  a workforce that reflects the diverse markets we serve around the world and an
  inclusive culture that values different perspectives and life experiences
  That is why we, in Saudi Arabia, are working to create an inclusive
  environment where diverse backgrounds, perspectives and experiences are valued
  and each and every one of our people feel that they belong and can reach their
  potential. No matter who they are.
  Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"!

Primary Location
Saudi Arabia-Makkah-Jeddah-
Organization
Johnson & Johnson Middle East FZ-LLC Branch Legal Entity (‎8613)
Job Function
Sales
Requisition ID
2206063884W