Ticketing Officer

Company Description

Archirodon , having earned its reputation as a reliable and respected
international contractor for more than a half century in the Engineering,
Procurement and Construction (EPC) market, continues to create value to its
stakeholders by executing complex EPC projects worldwide, in recognition of
its superior standards of performance.
We have an outstanding record in completing major Energy, Marine,
Infrastructure and Defense & Security projects around the globe and we pride
ourselves on delivering over the years the kind of reliability and trust that
the client has the right to expect from a major EPC contractor.

Job Description

We are constantly growing and are currently looking for a Ticketing
Officer to join our knowledgeable Administration team of Jeddah Office in
Saudi Arabia.
Would you like to be part of a dynamic EPC leader with global presence? We 'd
like to meet you.
Join our worldwide journey. Build on something that matters!
What you will need to do:
* Issues tickets as per relevant ticketing policy at corporate, country and project level as per relevant guidelines.
* Liaises with travel agencies and airlines as and if required, in coordination with the line manager.
* Reads and analyses thoroughly the ticketing fare rules and regulations.
* Supports new technologies i.e., GDS, NDC and adopt to process improvements.
* Provides the required support to the line manager, developing reports and analysis.
* Provides all relevant and essential information to the travelers regarding their travel, like tickets, Visa & Passport requirements, government regulations and any other queries.
* Resolves any problem that arises regarding the trip for the travelers.
* Supports urgent issues and requirements by enhancing a ‎24/‎7 approach on crisis situations (in case it is deemed necessary).
* Identifies inefficiencies of the applied ticketing processes and suggest solutions.
What you will need to have:
* Bachelor 's degree (highly preferred from a recognized/ reputed University)
* Five (‎5) to seven (‎7) years of working experience in corporate travel agencies and airlines companies.
* Excellent command of AMADEUS, GDS online system.
* Excellent command (written and oral) of the English.
* Strong computer skills and knowledge of common programs such as Microsoft Office etc.
You are someone who:
* Punctual, Committed and Hardworking (i.e., good work ethics).
* Able to work independently, exercising professional judgment and coordination skills.
* Proactive and has an excellent eye for details.
* Has excellent organizational skills.
* Passionate about his field of expertise and determined to succeed.
What is in it for you:
Competitive salary and benefits are part of the offering, yet the real joy
comes from being a member of smart and passionate teams, within an
international leading EPC Group on a mission that matters. We create mega
construction projects - literally around the globe - with meaningful impact on
the local communities for the years to come. At Archirodon, you will find a
proud, productive, and human-centric culture, caring for and building on our
people and their development!
Please note that you will be contacted only in case you are shortlisted for
an interview. In the meantime, do not hesitate to stay in touch and keep
monitoring our open vacancies and our LinkedIn page! Rest assured that
your application will be treated with strict confidentiality and under all
applicable data privacy regulations.