Sr. Ticketing & Reservations Officer

About us

On the wave of the oil boom of the 1940s, a national carrier was born in ‎1954.
Initially, Kuwait Airways Company served a limited network of Basra, Abadan,
Beirut, Damascus and Jerusalem; however, a year later the fledgling carrier
was facing economic hardship, and the government of Kuwait took a ‎50% interest
in the airline, subsequently doubling the company's capital. Having entered
the rough and tumble world of aviation, the government finally took ‎100% share
in Kuwait Airways.

Kuwait Airways entered the jet age in ‎1962 by leasing a Comet ‎4-C, the world's
first jet-engined airliner. In the 1960s, the national carrier rapidly
expanded its route map, and scheduled services to London began three times a
week. To keep pace with fast-moving aviation requirements, three Boeing 707s
were delivered in ‎1968. Ten years later, Kuwait Airways had an all Boeing ‎707
fleet of eight aircraft.

In ‎1978, Kuwait Airways entered the wide-body age by taking delivery of its
first two B747-200s, adding a third the following year. This expansion
permitted Kuwait Airways to extend its network to New York to the west and
Manila to the east.

Modernization of the fleet continued, and four B727-200s were delivered in
‎1980-‎1981. Two years later, eight Airbus A310s and A300-600s were delivered,
and in ‎1986 three Boeing ‎767-200ER aircraft joined the wide-body fleet.

Following the destruction of its premises and ‎15 of its aircraft during the
Iraqi invasion of Kuwait, the airline was relaunched. Moreover, the company
was restored after the Liberation of Kuwait, and a basic strategy was
constituted to expand its operations around the world. After the Liberation of
Kuwait until ‎1998, the Kuwaiti Airways fleet consisted of ‎17 aircraft.

Job Description

Kuwait Airways is activity recruiting for the position of Sr. Ticketing &
Reservations Officer - MED in Sales Department. In this role your
responsibilities will include but not limited to:

Basic Function and Scope:

Provides an efficient and courteous sales/ticketing service for KAC customers
and issues, reissues, endorses and reroutes passenger air tickets for routine
bookings and groups and complicated routines, in accordance with set
procedures, ensuring accuracy of data on ticket coupons and in computer
terminal. Assists customers with routings, hotel bookings, fare calculations,
special requests, etc. as necessary.

Tasks and Duties :
*
Discusses fares and routes with customers and issues, reissues, endorses and
reroutes tickets in accordance with established detailed procedures. Includes
accurately calculating fares, booking flights, filling in coupons and routing
copies to proper files.
*
Compiles assigned Sales reports including such information as ticket number,
value of ticket, payment terms, etc. Includes collecting and accurately
documenting such information.
*
Assists clients with routings, hotel bookings, fares information, seat
selection, special meals, special handling for handicapped persons etc., and
provides any other assistance as necessary.
*
Reconfirms and/or cancels flight reservations for customers as requested.
Includes inputting required data in assigned computer terminal.
*
Answers queries on the telephone regarding routings, bookings, fares, type of
aircraft and other air travel related information.
*
Sorts agents' and auditors' coupons serially to be included in the daily
Records and Sales Report.
*
Carries out other similar or related duties as assigned, such as filing,
recording, maintaining a proper appearance and dress code, etc.

**

Requirements**
a. Completion of Secondary (‎12 years) education or equivalent.
b. ‎4 years ' experience in air ticketing, including ‎1 year of formal training.
Good knowledge of English.
c. Knowledge of relevant computer system and keyboard skills.

I'm interested

Closing Date
‎25/‎04/‎2023*
Industry
Airline - Aviation
Work Experience
*‎4-‎5 years *
City
*Madinah *
Province
*Madinah *
Country
*Saudi Arabia *
Postal Code
*‎20012