Supply Coordinator

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
Our Supply Coordinator is responsible for managing Purchase and Sales Orders
and maintaining prices in the system. In addition, our Supply Coordinator is
responsible for flagging all stock and barcode discrepancies and managing
remedial actions.

Key Responsibilities

• Purchase Orders and Transfers:


• Process all purchase orders in transactional CORE system


• Create correct system transfers to this movement (warehouse to store, intra-stores, intercountry, return to vendor, temporarily stock loan)


• Follow-up with suppliers and update system on back-orders


• Maintain up-to-date order log at all time


• Support brand demands ensuring immediate actions and remedies to merchandise movement requirement


• Initiate basic re-orders if required to maintain coverage


• Sales Order Processing:


• Receive sales orders and register on control listing


• Ensure all customer shipping requirements are completed


• Issue relevant documentation and follow-up with clients for the shipping of goods


• Generate invoice after completion of sales order


• Prepare credit note and other documents as and when required


• Coordinate between staff from warehouse, office and sales for any clarification for accurate sales order processing


• Perform data entries of required information to produce KPI's and monthly reporting figures


• Pricing Management and Promotions:


• Ensure that maintenance of prices (price markdowns, promotions in stores) is performed correctly and on time in the system


• Escalate issues in price maintenance (e.g. promotions)


• Follow and ensure timely update of lists/SKU in the system for promotions, special marketing events and discount period


• Ensure replenishment requests are timely uploaded while ensuring correct stock request in system during peak period to maximize sales


• Coordination with Stores for barcode and sticker discrepancies


• Drop Shipment:


• Raise purchase orders for shipments from supplier directly to the customer


• Inbound Stock Variance:


• Identify reasons for discrepancies in invoice matching in system (price or quantity), escalate to RDBS Manager to take a decision on resolution if needed and introduce new invoices in system for resolution of discrepancies


• Raise replacement purchase orders or debit / credit notes in the system as per the instructions from RDBS Manager


• Resolve defects at the warehouse side by analyzing the available data and using internal tools, proposing corrective actions to prevent future similar problems that might appear at the supply chain level


• Stock Readiness


• Coordinate with store operations for all transaction clean up/closure in system as a pre-requisite of store control team


• SC
  
  What you 'll need to succeed


• Bachelor in Supply Chain or any relevant field


• ‎2 Years Minimum Experience


• Good Communication Skills


• Flexibility


• Microsoft Office Skills
  What we can offer you
  With us, you will turn your aspirations into reality. We will help shape your
  journey through enriching experiences, learning and development opportunities
  and exposure to different assignments within your role or through internal
  mobility. Our Group offers diverse career paths for those who are
  extraordinary, every day.
  We recognize the value that you bring, and we strive to provide a competitive
  benefits package which includes health care, child education contribution,
  remote and flexible working policies as well as exclusive employee discounts.
  To view all our perks and benefits, click here.