Date Posted:
2023-11-29
Country:
Saudi Arabia
Location:
SAU02113: Raymes Compound, 7040 Kahlil Al Azdi Street, Al Zahra District,
Jeddah, 02, 23522-6943, Saudi Arabia
Position Role Type:
Unspecified
About Us:
At Raytheon Missiles & Defense, you have the opportunity to try new things and
make a bigger difference across a broader end-to-end solution, a richer
technology and product set, an expanded range of disciplines, a growing global
footprint and a more diverse team of colleagues and customers.
Job Summary:
We are currently seeking an intelligent and proactive Information Technology
Analyst who is ready to advance their career and contribute to service
delivery and customer excellence at our office locations in Saudi Arabia. This
role encompasses providing support not just at our Riyadh office but also to
employees across all our sites throughout the country. Working closely with
your supervisor and other DT team members, you will play a pivotal role in
driving positive changes within our Workplace Services Team.
By joining our team, you will benefit from the support of a local team as well
as access to global expertise. We are dedicated to your professional growth
and offer a tailored development program to ensure your success in this role.
This is an excellent opportunity to make a significant impact and contribute
to our mission of delivering exceptional IT services while providing excellent
customer experiences. Join us on this exciting journey and help shape the
future of our service delivery in Saudi Arabia.
Responsibilities to Anticipate:
* Address the day-to-day IT support needs of end users by providing exceptional support for incident, service request, and problem management.
* Attend to end user requests through various channels such as phone, walk-ups, and online ticketing systems.
* Configure, deploy, and relocate desktops, laptops, printers, and any other related devices.
* Ensures optimal performance of the local area network (LAN) and workstations.
* Identify, troubleshoot, resolve, and document end-user system issues requests.
* Open and follow up with tech support from global DT team.
* Identifies problems and provides guidance to clients on corrective steps.
* Writes and maintains documentation to enhance client references.
* Enhances system performance by solving problems and recommending effective changes.
* Qualifications You Must Have:
* University degree in computer science, Information Technology, or a related field.and less than 2 years prior
relevant experience.
* Excellent collaboration skills and ability to work across diverse organizations and teams.
* Proficient in Arabic and English (both written and oral); must be able to communicate effectively with all levels of management via email, telephone, and in person.
* Demonstrated analytic expertise - to include ability to think critically and logically in a dynamic, high-pressure, fast-paced environment.
* Understanding of systems integrations for applications
Qualifications We Value:
* Display exceptional communication and presentation skills with a willingness to learn and provide an innovative approach.
* Analytical and problem-solving skills to effectively troubleshoot and diagnose issues.
* Strong time management skills to provide timely updates and fixes within promised time frames.
* Excellent customer service skills to interact professionally and positively with employees and coworkers.
* Analyze service data and evaluate results to choose the best resolutions to customer service challenges.
This position requires a Saudi national who is eligible to obtain any
required Export Authorization.
RTX is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or veteran status, age or any other federally
protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
AWTG, the world leader in 5G application development, is looking for IT Security Analyst (L1) to join its Engineering Division based in the Kingdom of Saudi Arabia. We are looking for a goal oriented and driven IT Security engineers with relevant experiences in telecoms, IT and application developm…
Job Req ID: 6100 Description: **Aramco energizes the world economy.** Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment …
**Why Nahdi?** From modest beginnings 30 years ago, Nahdi Medical Company has grown dramatically to become the largest retail pharmacy chain in the Middle East and North Africa (MENA). Beginning with two small pharmacies in Jeddah was the foundation for what has since become a nation-wide network o…
Would you like the opportunity to develop your career with a global healthcare diagnostic company? Do you enjoy staying up to date on the latest tools and technology for our diagnostic solutions? Would you like to shape our strategy for Data? **Partner with the best:** Familiar wit…
**Job Profile** **Application Deadline** July 14, 2022 **Languages** English, Excellent **Job Category** Faculty **Job Type** Full Time **Job Rank** Assistant, Associate, Full Professor **Description** The School of Computational Sciences and Artificial Intelligence…
**No. of Available Positions:** 3 **Employer:** ABAQ AL-ILM INTERNATION SCHOOL **POEA Registration/Accreditation No.:** **Country:** Saudi Arabia **Date Posted:** Oct 27, 2022 **Minimum Education:** Bachelor's / College Degree **Requirements:** Gender: Male Age: minimum of 23 yrs.…
#### **A PHP Error was encountered** Severity: Notice Message: Trying to get property 'content' of non-object Filename: views/careers_details.php Line Number: 22
#### **Job Requirements** * Knowledge of IT Infrastructure and technology requirements in a large company * Bachelor's or Master's Degree in Information Systems or Computer Science Engineering * Holding the membership of SCE (Saudi Council of Engineers) \- Microsoft Certification of - MCSE/MC…
**Location** Jeddah **Information Technology | IT Helpdesk Engineer - Associate** When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll unde…
**Assistant Information Technology Manager** If you are a knowledgeable talent in software, hardware and networks. A critical thinkers and problem-solvers with great attention to details, an excellent communicator and Hospitality oriented person. Then, we have the job for you!, you will lead the IT…