IT Manager

Reliable hardware and seamless software are at the heart of every day-to-day
IHG experience. To deliver a truly first-class service, we need an IT Manager
capable of installing new systems, boosting security, and setting exceptional
standards. While making sure our teams have all the tools and resources, they
need to make a difference, right at their fingertips.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:
* Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
* Keeping up to date with all our approved systems and technology - from LAN to POS
* Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
* Passing on your expertise to the hotel team by running knowledge sharing and training sessions
* Safeguarding our IT infrastructure against cyberthreats

What We need from you:
* Diploma or Vocational Certificate in Computer Science or IT or related field
* ‎4 years' related experience with computer set-up and troubleshooting
* Working knowledge of networks, operating systems, and databases
* Strong analytical and problem-solving skills
* Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
* Great communication skills
* You'll be a team player, proactive, responsible, hardworking, and able to work under pressure

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help
you live your best work life - including a full uniform, impressive room
discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we
celebrate difference and encourage colleagues to bring their whole selves to
work. IHG Hotels & Resorts provides equal employment opportunities to
applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status, or
disability. We promote a culture of trust, support, and acceptance. Always
welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make
a difference in a collaborative environment. We know that to work well, we
need to feel well - both inside and outside of work - and through our
myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace.

So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in
the world. With more than ‎420 hotels in diverse locations globally Crowne
Plaza is the perfect base to connect on business, pleasure or a blend of both.
We've thoughtfully designed our spaces to encourage, support and celebrate
great connections. We're also big on meetings and events, a trusted and valued
partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection.
Designed for humans not nameless guests or colleagues. Still professional but
touches guests on an emotional level. Where colleagues take their initiative
and use their personality because they make a crucial difference in the
guest's experience. The role of every colleague at Crowne Plaza is to create
memorable emotional connections and the job of every leader is to create an
environment where that can happen. Lets Go Further Together.