Who we are
We are a leading partner for luxury across the Middle East. With more than 600
stores, 300 brands and over 65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
At Chalhoub, creativity is a team effort ! Working as a Store Supervisor you
will be responsible for leading a sales team towards achieving the sales
target while delivering exceptional Guest Experience; and ensuring support in
the implementation of CRM, CX and other key customer and people initiatives
in-store.
* You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
* Drive eNPS through people experience initiatives and culture
* Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule
* Offer support to store staff during in-store events
* Act as the key point of contact with back-office team
* Ensure click and collect are conducted within SLAs
* Ensure customer data is properly captured by the team in adherence to marketing team requirements
* Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
* Increase the revenue target of the store
* Drive sell-throughs within the store
* Support in-store CX initiatives
* Provide input to what's working well, what's not working well within the store
What you'll need to succeed
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.
* With least 3 years experience in the same field. Agency: STAFFHOUSE INTERNATIONAL RESOURCES CORPORATION POEA License No: POEA-117-LB-071015-R License Validity : 7/13/2015 to 7/12/2019 Address: NO. 43 WESTPOINT STREET, CUBAO QUEZON CITY Tel No/s : 4371234 Email Address : info@staffhous…
**Posting Date** Jun 16, 2022 **Job Number** 22100664 **Job Category** Finance & Accounting **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** JW Marriott **Schedule** Full-Time **Relocation?** N **…
**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all ou…
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
* Overseeing all the aspects of the Retail store * Meeting sales targets of the store and brands * Ensuring high standards of visual merchandising, store presentation and upkeep * Maintaining customers relationships & high standards in customer service / handling customer complaints * Maint…
POSITION OBJECTIVE The job holder will be responsible for assisting the Store Manager in managing the P&L; and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company n…
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
Concept: Retail Experience: 3-4 years Qualification: Min. 12th Grade Age: 25 - 35 years Gender: Male / Female Requirements: * Should have minimum 3 years of retail sales experience out of which minimum 1 year at least as a Supervisor / Store In-charge. * Should be smart & presentable with good …
Purpose & Impact on the organization: Contribute to store profitability by: * Meeting or exceeding sales and KPI targets for a defined area within the store * Coordinating team members to provide a leading shopping experience * Assuming Store Manager responsibilities in the absence of the Sto…
Department Management and Store Standards Maximize department sales and productivity metrics in line with shop targets Monitor key data reports on space management, sales and stock movement against last year, last week and budget on a daily and weekly basis and communicate to staff Ensure …