INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury
experiences in the Middle East. The Group, in its endeavour to excel as a
hybrid retailer, has reinforced its distribution and marketing services with a
portfolio of eight owned brands and over 300 international brands in the
luxury, beauty, fashion, and art de vivre categories. More recently, the Group
expanded its expertise into new categories of luxury watches, jewellery, and
eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it
constantly reinventing itself or focusing on innovation to provide luxury
experiences at over 750+ experiential retail stores, online and through mobile
apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals
across seven countries, whose cohesive efforts have resulted in the Group
being ranked third in the Middle East and first in Saudi Arabia as a Great
Place to Work.
To keep the innovation journey going, the Group has set up "The Greenhouse",
which is not just an innovation hub, but also an incubator space and
accelerator for start-ups and small businesses in the region and
internationally. This is just one of the several initiatives taken by the
Group to reinvent itself, catalysed by forward thinking and future-proofing.
The Group has also been embedding sustainability at the core of its business
strategy with a clear commitment towards people, partners and the planet, and
by being a member of the United Nations Global Compact Community and signatory
of the Women's Empowerment Principles.
What you'll be doing
As an experienced People Partner, you will be responsible to provide strategic
partnership and day-to-day operational guidance to head office and retail
field employees. You will be working closely with the brand/functional
management team to provide: operational HR support, strategic advice,
guidance, and best practice solutions. You will do so in line with the JV's HR
policies and principles, whilst also creating bespoke initiatives to enhance
the employee experience and support the achievement of business strategies and
culture.
What you 'll need to succeed
This is a role that combines operational and strategic responsibilities,
requiring a solid HR background in addition to sound retail and commercial
exposure and mindset to successfully partner with and influence all areas of
the business. The HRBP will be responsible to actively manage the setup of the
new organization from recruitment, onboarding, setting up and implementing
policies and processes. This role also supports continuously the business with
recruitment, performance management, succession planning, retention, talent
development, compensation and rewards, payroll, employee relations, and
employee engagement.
Recruitment & Onboarding
* Managing the set up & the launch of the new organization in KSA (recruitment, onboarding, induction)
* Work with the sales teams and HR shared service team to provide a well-designed process and support framework on all selection and hiring process (manage the briefing of the recruiters on the culture and profile needed; manage the selection and interviewing process along with the assessment centers)
* Manage the onboarding process for all new hires and probation period reviews and confirmations
HR Administration & Payroll
* Maintain all employee information and reporting in Mirai, ensuring all details is correct and up to date
* Develop and produce HR Analytics that provide actionable insight and identifying trends and opportunities
* Managing general administrative support to the business such as preparing correspondence, forms and reports, processing confidential reports and documents, filing electronic and hard copy and tracking timelines
* Coordinate with HR Shared Services to produce all standard variation to contract letters and coordinate changes with other stakeholders
* Day to day liaison with Group HR Service provider, and manage the full cycle on timely and accurate payroll processing with Group Payroll
* Challenge administrative processes as appropriate in order to implement more effective and creative solutions.
* Own the delivery of key people processes such as absence, probation, and employee surveys
* Ad hoc reports and analysis as requested and assist with a variety of project work as required.
Business partnering
* Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centered services.
* Be an active representative of the voice of People and provide guidance around HR polices, approaches,
* and Culture transformation.
* Implement brand specific employee onboarding, training, and development programs to improve the depth and breadth of employee's skills set and to raise awareness around behavioral, technical and leadership competencies.
* Providing timely, accurate and appropriate advice to managers and staff in relation to human resource management queries and issues
* Managing the recruitment and selection of staff, including conducting phones screens, supporting with the coordination of candidate meetings and communications, conducting reference checks and ensuring that new starter documentation is accurately prepared for both head office and retail positions, conduct HR interview with line manager.
* Managing the effective induction plan of new staff both at the head office level locally and internationally including new hire orientation, People system training
* Work with relevant HR colleagues in the wider HR team to ensure knowledge and best practice is shared
* Relish the opportunity to pick up new activities that drive the people agenda and help the business perform
* Be responsible of the internal communication of all company important messages and information
TEAM Player - Fulfill other duties as required
* Pickup new activities that fall broadly in the purpose of your role
* Identify problems and offer solutions
* Demonstrate and promote our TRUST 8 principles
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.
**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all ou…
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