Courier - Madinah

؜ - ؜المدينة المنورة ؜ -

تفاصيل الوظيفة

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR
CUSTOMERS.*
Would you like to become part of the world's most international company in the
world?
A company that pioneered cross-border express delivery in ‎1969 and is now
active in more than ‎220 countries and territories worldwide. Do you want to be
part of a company that connects people worldwide? And the more people we
connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric"
Team and become a Certified International Specialist!
Role ** __
Purpose
Collect and deliver a variety of customer shipments within a given territory
and time frame. Provide customers assistance and accurate information on their
shipments and carry goods from them with appropriate and compete paperwork.
Accountabilities
*
Collection and Delivery
Pickup and delivery deliver shipments safely and within the standard time
frame. Prior with courier / collection all shipments must checked physically
to ensure required paperwork's avail and shipments in condition to travel in
transit / deliver to customer
*
Reporting / Documentation
Prepare Debrief report at end of each working day. Complete all required
paperwork for all collected shipments.
*
Quality of Service
Maintain and adhere all company standards related to personal appearance,
vehicle cleanliness and paperwork prepared for customer shipments.
Professional behavior and attitude attending customers.
*
Security
Ensure security of shipments, collected cash and company vehicle. Ensure to
use padlock on vehicles at all times to secure customer shipments and company
asset.
*
Sales and Customer Service
Deliver on time monthly invoices. Act as a messenger between customer and
credit controllers in relaying customers queries in regards to billing and
sell insurance on outbound shipments
*
Sporh & SPR
Ensure target for SPORH / SPR maintained by individual courier, along with
other PUD KPI.
Qualifications - External
*
MAJOR CHALLENGES
Dealing with aggressive situations, traffics problems, collecting and securing
cash collections.
*
DEGREE OF SUPERVISION
Courier Leader and Supervisors.
*
PERSON S PECIFICATION
‎3.1 Education
High Secondary Education.
‎3.2 Experience
‎2 years service based experience with valid driving license.
‎3.3 Technical Knowledge/Skills*
Good command of English
Basic knowledge of vehicles and its associated operating techniques.
Computer literacy preferable.

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Language: English