Responsible for co-ordinating and performing a variety of functions to
facilitate the hospital's medical care services to the Royalties and VIPs
including processing of documents associated with their appointments,
admissions, billing and liaison (escort services).
1. Coordinates and makes arrangement for Protocol patient requiring health
care services on a 24-hour basis in accordance with approved protocol
procedure.
2. Meets Protocol patients and accompanies them to the designated clinics or
rooms, as assigned and provides assistance as necessary.
3. Coordinates and makes necessary communication and arrangements, for
Protocol patient, either for pre-arranged or acute visits.
4. Responsible for ensuring strict patient confidentiality regarding names of
patients, treating physicians and all matters relating to patients' treatment
and condition.
5. Familiarizes himself/herself with Hospital organizational structure, names
and positions of its principal office holders, Protocol Services' operations,
operational relationships with other departments, names of Hospital
physicians, their specialties and departments, and their monthly leave and
clinic schedules.
6. Takes the necessary action to ensure that sufficient support services are
available, such as clerks, housekeepers, PCAs, etc., and to make the necessary
communication for any extra needs or deficiencies in the Hospital.
7. Responsible for coordinating special functions with Hospital departments,
outside agencies, and other companies.
8. Responsible for conducting periodic rounds of the D2 and D4 Wards to
ensure optimum services are delivered to the inpatients and any
complaints/queries are responded to as per the Protocol policies and
procedures.
9. Responsible for monitoring and reporting department performance, quality
and fiscal objectives.
10. Follows all hospital-related policies and procedures.
11. Participates in self and others' education, training and developments, as
applicable.
Master 's or Bachelor's Degree in Hospital/ Business Administration, Public
Relations or any related discipline is required.
Three (3) years of related experience in Public Relations, Patient
Services/Relations or other related field with Master 's or five (5) years
with Bachelor's Degree is required.
Saudi Nationals only.
Assists in performing a variety of functions to facilitate the Hospital's medical care services to the Royalties and Protocol patients, including processing of documents associated with their appointments, admissions, billing and liaison (escort services). ##### **Essential Responsibilities and Du…
Assists in performing a variety of functions to facilitate the Hospital's medical care services to the Royalties and Protocol patients. ##### **Essential Responsibilities and Duties** 1\. Assists in coordinating and making arrangements for Protocol patients requiring health care services on a 24-h…
Performs variety of administrative functions to assist the Department of Protocol Services in facilitating the Hospital's medical care services to Royalties and VIPs during off-duty hours. Acts upon matters of urgent nature for the Royalties and VIP patients, which could not be postponed until norm…
Supervises the variety of functions to facilitate the Hospital's medical care services to the Royalties and Protocol patients, including the day-to-day, as well as, off-duty hours, weekends and holidays, processing of documents associated with their appointments, admissions, billing and liaison etc…
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